Mark Kinner
Gillett
Summary
Dynamic former Infantryman with a proven track record in the US Army, excelling in team leadership and customer service. Demonstrated expertise in coordinating training and troubleshooting complex problems, ensuring operational excellence. Skilled in client communication and fostering positive interactions, consistently delivering results beyond expectations.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Ferrario Auto Team
Sayre, PA
01.2025 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Infantryman
US Army
Amberg, Bavaria
06.2020 - 01.2025
- Performed reconnaissance and surveillance operations in support of combat operations.
- Conducted ground reconnaissance and reported to leadership for strategic planning.
- Inspected and repaired systems to maximize performance.
- Participated in tactical planning sessions to determine mission objectives.
- Led small teams in tactical operations under stressful conditions.
- Maintained accountability of assigned personnel, weapons, equipment and supplies.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
- Updated and maintained databases with current information.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Elmira High School
06-2020
Skills
- Reviewing records
- Team leadership
- Coordinating training
- Benefits administration
- Client communication
- Customer service
- Customer assistance and interaction
Education and Training
other
Personal Information
Title:
Timeline
Sales Consultant
Ferrario Auto Team
01.2025 - Current
Infantryman
US Army
06.2020 - 01.2025
High School Diploma -
Elmira High School
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