Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

MARK KLINE

EYNON

Summary

Results-driven facilities manager with a strong background at MTF Biologics. Enhanced team performance and customer satisfaction through strategic coaching and effective communication techniques. Proficient in energy management, implementing cost-saving measures without compromising quality. Dedicated to fostering a culture of collaboration and operational efficiency.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager, Facilities

MTF Biologics
Jessup
02.2024 - Current
  • Coached and mentored team members to enhance job performance.
  • Conducted performance reviews to evaluate team effectiveness.
  • Maintained records of employee attendance, payroll, and vacation requests.
  • Managed vendor relationships through contract negotiations and timely delivery oversight.
  • Developed strategies to boost customer satisfaction and loyalty.
  • Assessed skills of team members to assign tasks for optimal efficiency.
  • Monitored budgets and expenditures for cost-effectiveness without compromising quality.
  • Led regular meetings to discuss progress and identify improvement opportunities.

Supervisor, Facilities

MTF Biologics
Jessup
11.2023 - 02.2024
  • Tracked project progress and provided timely feedback to team members.
  • Participated in recruitment by interviewing candidates for open positions.
  • Evaluated employee performance through periodic reviews and documented results.
  • Guided subordinates on job duties and responsibilities to enhance clarity.
  • Negotiated with suppliers for cost-effective resources to minimize expenses.
  • Coordinated with department supervisors to ensure workflow and project alignment.
  • Managed departmental budget, ensuring expenses remained within allocated funds.
  • Acted as liaison between management and staff to facilitate communication.

Sr Facilities Maintenance Technician

MTF Biologics
Jessup
06.2008 - 11.2023
  • Performed routine maintenance, inspection, and repair of facility equipment including HVAC systems, boilers, and electrical wiring.
  • Developed relationships with vendors to enhance service provision for organization.
  • Resolved customer complaints regarding facilities services to improve satisfaction.
  • Identified cost-saving measures through energy-efficient upgrades on existing equipment.
  • Responded swiftly to emergencies such as flooding or power outages.
  • Conducted checks on building systems, including lighting and fire protection systems, to ensure safety.
  • Assisted in installation of new equipment per manufacturer’s specifications.
  • Maintained records of repairs and preventive maintenance activities in a computerized database system.

Education

Building Operator Certification Level 1 - Building Operating Efficiency

Pennsylvania College of Technology
Williamsport, PA
04-2025

Facility Management Professional - IFMA FMP

Villanova University
Villanova, PA
01-2025

Associate of Applied Science - Electro-Mechanical Technology

Johnson College
Scranton, PA
05-2002

Skills

  • Systems maintenance
  • Energy management
  • Project management
  • Vendor negotiation
  • Customer service
  • Team collaboration

Affiliations

  • Member of Eynon Archbald Lions Club
  • Firefighter at Eynon Sturges Hose Company
  • Troop Assistant BSA Troop 34 Jessup

Certification

  • FMP though IFMA
  • BOC Level 1 through Pennsylvania College of Technology

References

References available upon request.

Timeline

Manager, Facilities

MTF Biologics
02.2024 - Current

Supervisor, Facilities

MTF Biologics
11.2023 - 02.2024

Sr Facilities Maintenance Technician

MTF Biologics
06.2008 - 11.2023

Building Operator Certification Level 1 - Building Operating Efficiency

Pennsylvania College of Technology

Facility Management Professional - IFMA FMP

Villanova University

Associate of Applied Science - Electro-Mechanical Technology

Johnson College

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MARK KLINE