Mark Polanco
Reading
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
8
8
years of professional experience
Work History
Store Manager
Mavis Discount Tire
01.2019 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
Head Technician
Amity Auto
05.2018 - 01.2019
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
Fabrication Welder
Morgan Corporation
02.2016 - 05.2018
- Read and followed blueprints and weld diagrams.
- Used cutting torches to shape and cut metal for fabrication projects.
- Maintained clean and organized work area to prevent workplace accidents.
- Measured and cut metal pieces to correct length and angle to attain proper fit and alignment of pieces.
- Communicated with supervisors and engineers to verify quality of finished work met specifications.
- Finished welding and fabrication projects using grinders.
- Prepared surfaces for welding by smoothing and removing debris to achieve proper adhesion and weld quality.
- Performed preventative maintenance and minor repairs on welding and fabrication equipment to keep in optimum working condition.
- Made steel form parts using various cutting equipment and welded part together per specifications.
- Developed and implemented methods to increase efficiency in welding and fabrication.
- Resolved weld-related problems by researching and using appropriate repair practices.
- Checked cut length frequently for deviations in cut length specs.
- Documented welding on specified work order.
- Tested strength and quality of welds using tension, bend and penetration tests.
- Welded metal components in vertical, overhead and flat positions.
- Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.
- Maintained safety by wearing protective equipment, staying alert and following procedures.
- Bolted, clamped and tack-welded parts to secure components prior to welding.
- Welded various connections with high-quality final results.
- Avoided warping, shrinkage, and distortion by carefully controlling welding processes.
- Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
- Inspected welds for accuracy and conformance to specifications.
- Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.
Education
No Degree - E.M.T
Reading Area Community College
Reading, PA07.2006
High School Diploma -
Reading Senior High School
Reading06.2004
Skills
- Database Maintenance
- Management Training
- Budget Development
- Strategize Business Plans
- Price Structuring
- Multitasking and Organization
- Outstanding Communication Skills
- Store Displays
- Order Management
- Staff Supervision
- Bank Deposit Procedures
- Leadership
- Sales Professional
- Customer Relations
- Bank and Safe Deposits
- Inventory Tracking and Management
- Performance Review
- Store Opening and Closing Procedures
- Root Cause Analysis
- Staff Training
- Loss Prevention Procedures
- Work Planning and Prioritization
- Performance Monitoring and Evaluation
- Employee Terminations
- Retail Merchandise Quality Standards
- Replenishment and Recovery
- Cash Management
- Delegating Work
- Employee Motivation
- Shift Checklists
- Documentation
- Safety and Security Enforcement
- Leading Staff Meetings
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Mavis Discount Tire
01.2019 - Current
Head Technician
Amity Auto
05.2018 - 01.2019
Fabrication Welder
Morgan Corporation
02.2016 - 05.2018
No Degree - E.M.T
Reading Area Community College
High School Diploma -
Reading Senior High School
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