Mark Trexler
Pennsburg,Pa
Summary
Accomplished Store Manager with a proven track record at NAPA Auto Parts - Genuine Parts, excelling in customer relations and inventory control. Demonstrated ability to enhance customer satisfaction and minimize loss, mastering both soft and hard skills. Skilled in traveling to other stores and helping with training in daily store operations, NDT, TAMS and IWO.
Professional retail management with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. 30 Plus years in experience in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about optimizing store performance.
Overview
31
31
years of professional experience
Work History
Store Manager
NAPA Auto Parts - Genuine Parts
08.1999 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Store Manager
Quaker City Motor Parts
03.1994 - 08.1999
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Parkland School District
Orefield, PA06-1988
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Inventory control
- Policies and procedures
- Operations
- Loss prevention procedures
Timeline
Store Manager
NAPA Auto Parts - Genuine Parts
08.1999 - Current
Store Manager
Quaker City Motor Parts
03.1994 - 08.1999
High School Diploma -
Parkland School District
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