Markeeta Condon
Pittsburgh
Summary
Detail oriented professional with experience in data entry, administrative support, and customer service. Skilled in accurate record keeping, policy updates, and database management. Strong multi-tasking and problem-solving abilities, ensuring in every task.
Overview
3
3
years of professional experience
Work History
SAL Advocate
SCAN Health Plan
12.2024 - Current
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Assist members with coverage questions, primary care doctor changes, benefits, and plan details.
- Maintain HIPAA compliance while handling confidential member information.
Library Assistant
Focus On Renewal
08.2024 - 12.2024
- Assisted in organizing and categorizing materials, improving efficiency.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered patron questions in-person or by phone regarding library services and resources.
Art Instructor
Focus on Renewal
06.2024 - 07.2024
- Developed and delivered engaging art lessons in both in portrait painting, ensuring alignment with curriculum standards.
- Provided constructive feedback and guidance on individual projects, fostering students' artistic growth and expression
- Facilitated group Painting & Drawing sessions and provided one-on-one support.
Customer Service Representative
ModCloth
10.2021 - 09.2022
- Collaborated with the marketing team to develop engaging content for Facebook Live sessions and blog posts, effectively communicating product information
- Responded to customer requests for products, services, and company information.
- Ensured accurate and timely responses by demonstrating strong attention to detail in data entry and handling customer feedback.
Education
Bachelor of Science - Interior Design
Indiana University of Pennsylvania
Indiana, PA09.2020
Skills
- Communication Skills
- Data Entry
- Microsoft Office
- Google Suite
- Attention to Detail
- Problem Solving
- Written Communication
- Customer Service
- Organizational Skills
- Multitasking
- Documentation Management
- Database Management
Timeline
SAL Advocate
SCAN Health Plan
12.2024 - Current
Library Assistant
Focus On Renewal
08.2024 - 12.2024
Art Instructor
Focus on Renewal
06.2024 - 07.2024
Customer Service Representative
ModCloth
10.2021 - 09.2022
Bachelor of Science - Interior Design
Indiana University of Pennsylvania
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