Marlon Mcgregor
phila
Summary
Dedicated truck driver with a Class A CDL and a proven track record. Recognized for strong decision-making and route management skills, consistently achieving on-time deliveries while maintaining exceptional customer satisfaction.
Overview
23
23
years of professional experience
Work History
Truck Driver
SMALL TRANSPORTATION
05.2016 - 05.2025
- Operated heavy-duty trucks to transport goods efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and documentation for each trip executed.
- Coordinated with dispatchers to optimize routing and minimize delays.
- Adhered to safety protocols and best practices during transportation operations.
- Assisted in loading and unloading cargo, ensuring secure handling of all materials.
- Communicated effectively with clients regarding delivery schedules and requirements.
- Trained new drivers on company policies, safety standards, and operational procedures.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
Waiter
IHOP
07.2013 - 09.2015
- Provided exceptional customer service, ensuring guest satisfaction and timely resolution of concerns.
- Assisted in maintaining cleanliness and organization of dining area, enhancing overall ambiance.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery.
- Adapted quickly to fast-paced environment, managing multiple tables efficiently during peak hours.
- Demonstrated thorough knowledge of menu items, making recommendations based on customer preferences.
- Supported training new team members on service protocols and restaurant operations.
- Implemented suggestions for improving workflow efficiency during busy shifts, contributing to smoother operations.
Waiter/ Trainer
RED LOBSTER
01.2006 - 06.2013
- Trained new staff on menu knowledge and customer service standards.
- Facilitated onboarding sessions to ensure compliance with health and safety protocols.
- Developed training materials to enhance employee performance and retention rates.
- Observed service interactions to provide constructive feedback for skill improvement.
- Implemented best practices for food handling and sanitation in training programs.
- Mentored team members, fostering a collaborative environment focused on guest satisfaction.
- Assessed trainee progress through evaluations, adjusting instruction methods as needed.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
Sales Representative
LIBERTY ONE FINANCIAL
09.2004 - 01.2006
- Developed comprehensive knowledge of financial products to effectively address client inquiries and needs.
- Executed targeted outreach strategies to cultivate new leads and maintain client relationships.
- Analyzed customer feedback to identify trends and improve service delivery processes.
- Collaborated with team members to refine sales techniques and enhance overall performance.
- Provided training and mentorship to new sales representatives, fostering a collaborative environment.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Utilites
BOSTON MARKET
01.2005 - 09.2005
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Representative
S & D MARKETING
09.2002 - 02.2004
- Conducted market research to inform product positioning and competitive strategies.
- Implemented CRM tools to streamline communication and track sales progress efficiently.
- Led initiatives to optimize sales presentations, resulting in improved client engagement outcomes.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Education
CDL A - Trucking
Allstate Fareer School
Philadelphia, PANo Degree - Sociology
University of Pennsylvania
Philadelphia, PASociology
GEORGE WASHINGTON HIGH SCHOOL
Philadelphia, PA06.2004
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Transportation safety
- Attention to detail
- Class A commercial Driver's license
- Vehicle inspection
- Commercial driving
- Vehicle inspections
- DOT compliance
- Long-haul driving
- Load security
- Route planning
- GPS and route planning
- Vehicle maintenance
- Inclement weather driving
- Decision-making
- Route management
- Customer-oriented
- Materials transport
- Equipment operation
Timeline
Truck Driver
SMALL TRANSPORTATION
05.2016 - 05.2025
Waiter
IHOP
07.2013 - 09.2015
Waiter/ Trainer
RED LOBSTER
01.2006 - 06.2013
Utilites
BOSTON MARKET
01.2005 - 09.2005
Sales Representative
LIBERTY ONE FINANCIAL
09.2004 - 01.2006
Sales Representative
S & D MARKETING
09.2002 - 02.2004
CDL A - Trucking
Allstate Fareer School
No Degree - Sociology
University of Pennsylvania
Sociology
GEORGE WASHINGTON HIGH SCHOOL
Similar Profiles
Travis KirchhoffTravis Kirchhoff
Technician In Charge at First Student TransportationTechnician In Charge at First Student Transportation
Aravind Kumar VutukuriAravind Kumar Vutukuri
Business Analyst at AU Small Finance Bank (Erstwhile Fincare Small Finance Bank)Business Analyst at AU Small Finance Bank (Erstwhile Fincare Small Finance Bank)
Pooja BhattiPooja Bhatti
Finance Operations Manager at Fincare small finance bank(Now AU small finance bank)Finance Operations Manager at Fincare small finance bank(Now AU small finance bank)
Sean GilmanSean Gilman
Caregiver at Private FarmilyCaregiver at Private Farmily
Xavier DavenportXavier Davenport
Volunteer at Horizon InternationalVolunteer at Horizon International