Marquis Capers
Lansdale
Summary
Dynamic Emergency Medical Technician with extensive experience at Ambulnz, skilled in critical decision-making and basic life support. Proven track record in enhancing patient outcomes through effective emergency management and vital signs monitoring. Recognized for leadership in training new EMTs and maintaining operational readiness in high-pressure situations.
Overview
16
16
years of professional experience
Work History
Emergency Medical Technician
Ambulnz
04.2023 - Current
- Administered emergency medical care and stabilized patients during transport.
- Collaborated with healthcare professionals to ensure continuity of patient care.
- Maintained equipment and supplies, ensuring readiness for emergencies.
- Documented patient conditions and treatment interventions accurately in reports.
- Trained new EMTs on protocols and best practices for patient care.
Emergency Medical Technician
Citywide Mobil Response
09.2020 - 07.2024
- Administered emergency medical care to patients during transportation to hospitals.
- Monitored vital signs and maintained accurate patient records throughout shifts.
- Collaborated with healthcare teams to ensure optimal patient outcomes during emergencies.
- Trained new EMTs on protocols, equipment usage, and best practices for patient care.
- Worked on 911 frequency for Bronx Care hospital with the FDNY for the city of New York. Responding to emergency calls alongside agencies such as the NYPD, FDNY, NYSPD, NYCD, and much more.
- From 2022-2024 I was promoted to road staff supervisor with duties such as
- Operational oversight:Ensure compliance with all medical protocols, policies, and procedures.
Monitor and manage the readiness of vehicles and equipment, including supplies.
Coordinate and manage the allocation of resources during calls.
- Emergency response:Respond to and supervise the response to emergency calls.
Provide emergency medical care, including basic life support and assist with advance life support .
Serve as a point of contact for other agencies and provide reports.
- Administrative duties:Maintain and complete required records and reports.
Assist with personnel actions like recruitment and selection.
Community Technician
Bowery Residents Committee
11.2014 - 09.2023
- Resident engagement: Interacting with individuals in a supportive, empathetic manner, and assisting them with their needs.
- Safety and security: Monitoring the residential program, screening residents and visitors, and managing conflicts or challenging behaviors.
- Emergency response: Providing first aid/CPR and administering NARCAN in emergencies.
- Documentation: Creating written records and logs, such as for fire safety drills.
- Logistical support: Managing inventory for supplies and assisting with building inspections and audits.
- Operational assistance: Escorting clients and serving meals as needed.
Emergency Medical Technician
Lifeline Ambulance Service Inc.
11.2022 - 08.2023
- Implemented efficient response strategies to reduce transport times for critical cases.
- Conducted routine maintenance checks on medical equipment to ensure operational readiness.
- Participated in community outreach programs to educate the public on emergency response procedures.
- Evaluated and improved existing processes for enhanced patient care and safety protocols.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Evaluated patient histories to assess and prioritize levels of care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
Linen and Supply Clerk
Volunteers of America
04.2010 - 06.2017
- Inventory and storage: Receive, store, and issue equipment, supplies, and linens to clients.
- Reconciliation: Check deliveries against invoices to ensure accuracy.
- Inventory management: Monitor and manage inventory levels, recommending the elimination of excess stock.
- Record keeping: Maintain accurate and error-free records of all transactions.
- Client assistance: Respond to client questions and concerns regarding supplies.
- Maintenance: Perform minor maintenance and housekeeping tasks to ensure cleanliness and sanitation requirements are met.
- Linen-specific tasks: If the position involves linens, duties may include sorting, washing, drying, and folding linens, as well as tracking linen usage and quality.
Sales Associate
The Home Depot Inc
06.2009 - 01.2014
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Managed inventory levels, ensuring product availability and optimizing stock rotation.
- Trained new staff on sales techniques and operational procedures, fostering team collaboration.
- Implemented promotional displays, increasing product visibility and driving sales growth.
- From 2010-2012 I was promoted to department supervisor and was over tool rental for a short time then got switched to a much more challenging department plumbing.
- Team leadership: Lead, train, and coach associates to improve their skills and career development.
- Customer service: Ensure excellent customer service by assisting customers, addressing concerns, and maintaining high standards for product availability and department upkeep.
- Operational oversight: Manage daily activities, including associate schedules, and ensure department cleanliness and product displays are well-maintained and stocked.
- Merchandising: Implement merchandising strategies, maintain product displays, and take inventory to ensure accurate stock levels.
- Collaboration: Work with store management and other supervisors to meet team goals and execute store objectives.
Unloader Associate
Lowes Home Improvment
04.2013 - 11.2013
- Operated pallet jacks and forklifts to unload shipments efficiently.
- Inspected incoming products for quality and accuracy prior to storage.
- Collaborated with team members to optimize unloading processes and reduce downtime.
- Maintained cleanliness and organization of unloading areas to ensure safety standards.
Education
High School Diploma - Desktop Publishing
Samuel Gompers
The Bronx, NY06.2009
Skills
- Basic life support
- CPR and first aid
- Critical decision-making skills
- Vital signs monitoring
- Emergency management
- Ambulance driving
- Behavioral emergencies
- Emergency vehicle operation
- Safe driving
Timeline
Emergency Medical Technician
Ambulnz
04.2023 - Current
Emergency Medical Technician
Lifeline Ambulance Service Inc.
11.2022 - 08.2023
Emergency Medical Technician
Citywide Mobil Response
09.2020 - 07.2024
Community Technician
Bowery Residents Committee
11.2014 - 09.2023
Unloader Associate
Lowes Home Improvment
04.2013 - 11.2013
Linen and Supply Clerk
Volunteers of America
04.2010 - 06.2017
Sales Associate
The Home Depot Inc
06.2009 - 01.2014
High School Diploma - Desktop Publishing
Samuel Gompers