Marquittta Griffin
Philadelphia
Summary
Experienced administrative professional ready to drive operational efficiency and streamline office functions. Known for strong organizational skills, effective communication, and team collaboration. Expertise includes managing schedules, coordinating meetings, and handling correspondence. Adaptable and reliable, with focus on achieving results in fast-paced environment.
Overview
9
9
years of professional experience
Work History
Office Administrator (Environmental Services Department)
Children’s Hospital of Philadelphia
05.2022 - Current
- Coordinate and oversee daily office operations to ensure smooth workflow
- Manage executive calendar, schedule appointments, coordinate meetings, and ensure optimal time management.
- Maintain and organize records, reports, and confidential documents.
- Handle correspondence, emails, and phone communications professionally.
- Process and track department expenses, invoices, and purchase orders.
- Facilitate communication between frontline staff, supervisors, and hospital leadership.
- Successfully organized high profile events, boosting team engagement and satisfaction by 20%.
- Oversaw payroll processing, including timecard maintenance, PTO requests, and compliance with payroll regulations.
CME Coordinator (Continuing Medical Education)
Children’s Hospital of Philadelphia
10.2019 - 05.2022
- Managed CHOP-CME cloud website and processed payments for CME conferences.
- Ensured compliance with healthcare regulations, hospital policies, and accreditation standards.
- Updated policies and forms based on accreditation policies from ACCME and AMA.
- Prepared agendas, evaluation tools, and certificates for CME-approved activities.
- Monitored department CME budgets to ensure timely payments of invoices.
- Collected and compiled data for educational activities, survey site visits, and annual reports.
Patient Registrar (Team Lead) (Neurology/Neurosurgery Outpatient)
Thomas Jefferson University Hospital
09.2016 - 10.2019
- Oversee and assist with patient check-in and check-out processes, ensuring accuracy in demographic and insurance information.
- Schedule patient appointments, follow-ups, and diagnostic tests while coordinating with medical staff for availability.
- Verify insurance eligibility, obtain necessary authorizations, and ensure all billing information is accurate before patient visits.
- Address any registration-related discrepancies that may impact billing and reimbursement.
- Lead and support a team of patient registrars by providing guidance, training, and performance monitoring.
Education
Bachelor of Science - Healthcare Administration; Minors in Management
Southern New Hampshire University
10-2025
General Education (High School Diploma) - undefined
John Bartram High School
Philadelphia, PA07.2012
Skills
- Scheduling and planning
- File organization
- Time management
- Leadership and supervision
- Verbal communication
- Office management
- Customer service
- Critical thinking
- Customer relations
Timeline
Office Administrator (Environmental Services Department)
Children’s Hospital of Philadelphia
05.2022 - Current
CME Coordinator (Continuing Medical Education)
Children’s Hospital of Philadelphia
10.2019 - 05.2022
Patient Registrar (Team Lead) (Neurology/Neurosurgery Outpatient)
Thomas Jefferson University Hospital
09.2016 - 10.2019
General Education (High School Diploma) - undefined
John Bartram High School
Bachelor of Science - Healthcare Administration; Minors in Management
Southern New Hampshire University
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