Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
MARTA XAVIER

MARTA XAVIER

Wayne

Summary

Multifaceted administrative and operations professional with over 25 years of experience supporting small businesses and contractors across the construction, insurance, retail, and accounting sectors. Proven ability to manage office operations, prepare construction proposals, coordinate material orders, and handle invoicing and financial documentation. Adept at maintaining compliance with insurance and general liability requirements, preparing Certificates of Insurance (COIs), and ensuring smooth day-to-day functions across multiple departments. Strong background in client service, team leadership, and vendor coordination, with a hands-on approach to problem-solving and improving operational efficiency. Recognized for reliability, attention to detail, and the ability to adapt across fast-paced, deadline-driven environments.

Overview

23
23
years of professional experience

Work History

OFFICE MANAGER

Self Employed Services
01.2018 - Current
  • Experienced Office Manager specializing in administrative and operational support for general contractors in the construction industry. Independently manage all back-office functions, including the preparation of project proposals, ordering of construction materials, invoicing, job costing, and document control. Serve as a vital point of coordination between field crews, suppliers, and clients to ensure smooth and timely project execution.

Insurance Agent

Blue Stone Agency
01.2017 - 01.2018
  • Provided clients with insurance solutions tailored to their personal and business needs. Educated customers on policy options, coverage, and claims procedures while maintaining strong client relationships and meeting sales targets. Specialized in (life / auto / home / health / commercial – you can customize this), ensuring compliance with industry regulation

Accounting Assistant

Business Solutions
01.2015 - 01.2017
  • Supported the accounting and administrative departments by managing insurance documentation, assisting with financial recordkeeping, and ensuring compliance with contractual requirements. Specialized in handling Certificates of Insurance (COIs), general liability documentation, and vendor account coordination.

Store Manager

Polo Play
01.2002 - 02.2013

Lead daily operations of a busy retail/storefront location, overseeing sales, inventory, customer service, and staff management. Focused on optimizing efficiency, maintaining high customer satisfaction, and achieving sales goals. Responsible for supervising employees, managing vendor relationships, and ensuring smooth and profitable store operations.

Education

High School Diploma -

ASA College
Brooklyn, NY

Bachelors Degree -

UNIVERSIDADE DE FRANCA
01.1996

Facial Aesthetics Degree -

FUNDAÇÃO EDUCANDÁRIO PESTALOZZI
01.1991

Skills

  • Coordinated office operations, including scheduling, communications, and task management
  • Managed bookkeeping, invoicing, and budgeting using tools such as [QuickBooks / Excel / other tools]
  • Supervised administrative staff and delegated assignments to support operational goals
  • Developed and maintained filing systems and digital document organization
  • Liaised with clients, vendors, and contractors to maintain service continuity and resolve issues
  • Implemented process improvements to reduce inefficiencies and support business growth

Languages

Portuguese
Native or Bilingual
English
Full Professional
Spanish
Professional Working

Timeline

OFFICE MANAGER

Self Employed Services
01.2018 - Current

Insurance Agent

Blue Stone Agency
01.2017 - 01.2018

Accounting Assistant

Business Solutions
01.2015 - 01.2017

Store Manager

Polo Play
01.2002 - 02.2013

Bachelors Degree -

UNIVERSIDADE DE FRANCA

High School Diploma -

ASA College

Facial Aesthetics Degree -

FUNDAÇÃO EDUCANDÁRIO PESTALOZZI
MARTA XAVIER