Multifaceted administrative and operations professional with over 25 years of experience supporting small businesses and contractors across the construction, insurance, retail, and accounting sectors. Proven ability to manage office operations, prepare construction proposals, coordinate material orders, and handle invoicing and financial documentation. Adept at maintaining compliance with insurance and general liability requirements, preparing Certificates of Insurance (COIs), and ensuring smooth day-to-day functions across multiple departments. Strong background in client service, team leadership, and vendor coordination, with a hands-on approach to problem-solving and improving operational efficiency. Recognized for reliability, attention to detail, and the ability to adapt across fast-paced, deadline-driven environments.
Lead daily operations of a busy retail/storefront location, overseeing sales, inventory, customer service, and staff management. Focused on optimizing efficiency, maintaining high customer satisfaction, and achieving sales goals. Responsible for supervising employees, managing vendor relationships, and ensuring smooth and profitable store operations.