Martha Parker
Philadelphia,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Clerical Supervisor 2
City of Philadelphia Department of Human Services
12.2022 - Current
- Reviewed and approved timecard submissions submitted by record room team of eight.
- Coordinated training, evaluated employees' work and corrected problems with clerical team.
- Assigned work and verified completion of assignments.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Hired, managed, developed and trained staff, established and monitored goals and conducted performance reviews.
- Maintained constant inventory of supplies and ordered new stock. Coordinatedinate and assist with annual archiving project.Coordinaterdinate and assist with annual audit.
Medical Clerk
City Of Philadelphia Department of Health
12.2011 - 12.2019
- Prepared patient charts, and consent forms as necessary.
- Gathered information from patients regarding associated medical providers.
- Collected copay payment from patients and completed daily report of all monies collected.
- Maintained patient confidence by keeping patient records information confidential.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Maintained patient records systems by archiving, scanning and indexing important documents and files.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Followed up with providers to address requests and concerns.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
Recreation Specialty Instructor
City of Philadelphia Department of Parks and Rec
01.2006 - 12.2011
- Assisted camp director in all aspects of business operations.
- Maintained office flow when director was away at camp.
- Arranged travel and processed expenses for camp staff and campers.
- Filed paperwork and organized computer-based information.
- Answered high volume of phone calls and email inquiries.
- Facilitated training and onboarding for incoming camp staff.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Assisted with front desk duty.
- Assisted finance with accounts payable using Facts system.
- Assisted with processing of seasonal staff.
- Assisted payroll with timecard submissions using Famis system.
Education
Academics
Bartram Academy of Finance
Philadelphia, PASkills
- Effective leadership
- Staff hiring
- Administrative support
- Document control
- Report preparation
Timeline
Clerical Supervisor 2
City of Philadelphia Department of Human Services
12.2022 - Current
Medical Clerk
City Of Philadelphia Department of Health
12.2011 - 12.2019
Recreation Specialty Instructor
City of Philadelphia Department of Parks and Rec
01.2006 - 12.2011
Academics
Bartram Academy of Finance