Martin Tschudi
Coraopolis
Summary
Adept Tow Truck Driver with a proven track record at Tomeis Towing, showcasing exceptional customer service and towing equipment operation skills. Excelled in vehicle recovery and roadside assistance, significantly enhancing company reputation through professionalism and reliability. Trained new drivers, emphasizing safety and efficiency, and mastered diverse towing scenarios, ensuring minimal vehicle damage and swift response times.
Dependable and adaptable with knack for quick problem-solving and positive attitude. Understanding of vehicle mechanics and road safety, combined with skills in handling equipment and navigating efficiently. Committed to ensuring timely and safe roadside assistance for customers.
Experienced with vehicle recovery and roadside assistance operations. Utilizes advanced towing techniques and safety protocols to ensure efficient service. Track record of maintaining vehicle integrity and providing excellent customer service during stressful situations.
Professional driver with strong background in vehicle recovery and roadside assistance. Known for reliability, adaptability, and effective teamwork to meet changing demands. Skilled in operating towing equipment, ensuring safety, and delivering excellent customer service. Focused on achieving results and supporting team success.
Knowledgeable Desired Position with solid track record in safely and efficiently operating tow trucks. Proven ability to manage roadside assistance tasks and vehicle recovery operations with precision. Demonstrated expertise in vehicle maintenance and customer service, ensuring high level of client satisfaction.
Overview
12
12
years of professional experience
Work History
Tow Truck Driver
Tomeis Towing
02.2013 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Completed routine maintenance on truck to keep in working order.
Education
Sto Rox
McKees Rocks, PASkills
- Strong work ethic
- Towing equipment operation
- Safe driving practices
- Customer service
- Vehicle maintenance and repair
- Roadside assistance
- Heavy lifting
- Reliability
- Multitasking
- Problem-solving abilities
- Problem-solving
- Teamwork and collaboration
- Teamwork
- Class A license
- Accident documentation
Timeline
Tow Truck Driver
Tomeis Towing
02.2013 - Current
Sto Rox
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