Martina Herrera
Philadelphia
Summary
Versatile and compassionate professional with a background in multicultural environments.
Excelled in fostering team cohesion and enhancing cultural exchanges, demonstrating strong bilingual communication and organizational skills.
Achieved significant improvements in client satisfaction and volunteer experiences through adaptability and a positive, collaborative approach.
Focused on providing optimal support to clients through personalized assistance.
Overview
6
6
years of professional experience
Work History
Global Volunteer
AIESEC
01.2019 - 01.2020
- Strengthened team cohesion by leading group exercises and fostering open dialogue among team members.
- Boosted volunteer satisfaction levels through regular feedback sessions that addressed concerns and encouraged open communication among staff members.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- I hosted volunteers from another country for months in my home.
Au Pair
Cultural Care
05.2021 - 05.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in English through immersive conversation and activities.
Senior Caregiver
Emereal Helpers
07.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted patients with daily living activities, ensuring their safety and wellbeing.
- Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
- Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
- Provided emotional support to patients and families during difficult times, offering a listening ear and empathetic conversation.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Education
No Degree - Tourism And Hospitality
Blas Pascal University
Cordoba, Argentina.03-2028
Skills
- Bilingual Spanish/English
- Teamwork and collaboration
- Customer service
- Positive attitude
- Adaptability and dependability
- Multitasking and organization
Timeline
Senior Caregiver
Emereal Helpers
07.2023 - Current
Au Pair
Cultural Care
05.2021 - 05.2023
Global Volunteer
AIESEC
01.2019 - 01.2020
No Degree - Tourism And Hospitality
Blas Pascal University
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