Marty Faircloth Jr.
Philadelphia
Summary
Dynamic and dedicated professional with a strong background in customer service and cleanliness maintenance, honed at Aramark. Proven ability to enhance customer satisfaction through efficient service and teamwork. Skilled in cash handling and maintaining high sanitation standards, consistently delivering a positive experience for patrons.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Concessions Worker
Aramark
01.2022 - Current
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
Bartender
Aramark
01.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
Overnight Stocker
ShopRite
06.2010 - 04.2024
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Cook Apprentice
Dunkin' Donuts
04.2018 - 12.2020
- Collaborated with team members to ensure smooth kitchen operations during peak meal times.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
Education
ITT Technical Institute
Philadelphia, PAHigh School Diploma -
Cardinal Dougherty High School
Philadelphia, PA06-2010
Skills
- Customer service
- Cleanliness maintenance
- Professionalism and courtesy
- Teamwork orientation
- Cash handling
- Fast and efficient service worker
- Cleaning and sanitation
Certification
- Alcohol Server Certification (varies by state) - State Liquor Control Board or Third-Party Providers.
R.A.M.P Certified
I work at an establishment where I sell and serve beer and wine.
Timeline
Concessions Worker
Aramark
01.2022 - Current
Bartender
Aramark
01.2022 - Current
Cook Apprentice
Dunkin' Donuts
04.2018 - 12.2020
Overnight Stocker
ShopRite
06.2010 - 04.2024
ITT Technical Institute
High School Diploma -
Cardinal Dougherty High School
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