Mary Aversa
Ambler
Summary
Dynamic Borough Manager at the Borough of Ambler, skilled in budget management and staff motivation. Successfully enhanced customer satisfaction and resolved conflicts, ensuring a productive work environment. Achieved optimal financial performance while controlling costs, fostering team engagement, and driving organizational success.
Overview
22
22
years of professional experience
Work History
Borough Manger
Borough of Ambler
131 Rosemary Avenue Ambler PA 19002
06.2003 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Montgomery County Community College
Blue Bell, PASkills
- Budget management
- Staff motivation
- Conflict resolution
- Customer satisfaction
- Organizational skills
- Cost control
- Effective communication
Accomplishments
Was successful in obtaining over 15 million in grants while keeping taxes low.
Timeline
Borough Manger
Borough of Ambler
06.2003 - 03.2025
Montgomery County Community College