Mary Brubaker
Reading
Summary
Detail-oriented associate known for adaptability and strong customer service skills. Proven ability to assist with customer requests and support colleagues, ready to enhance team performance and drive customer satisfaction. Looking to pursue a business-related internship beginning summer 2026 that bridges my education with hands on experience to grow as a professional.
Overview
4
4
years of professional experience
Work History
Service Desk Associate
Giant Foods Store
West Lawn
05.2022 - Current
- Processed customer returns and exchanges, ensuring compliance with company policies.
- Assisted with customer requests and answered questions, enhancing overall customer satisfaction.
- Supported and guided colleagues, fostering a collaborative work environment.
Team Member
Dunkin
Reading
12.2021 - 03.2022
- Provided friendly service while assisting customers with orders, enhancing overall satisfaction.
- Ensured clean and organized workstations and dining areas for optimal customer experience.
- Learned required tasks quickly to contribute effectively to team performance.
Education
Bachelor of Science - Business Mangement
Millersville University of Pennsylvania
Millersville, PA05-2028
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Microsoft Excel
Timeline
Service Desk Associate
Giant Foods Store
05.2022 - Current
Team Member
Dunkin
12.2021 - 03.2022
Bachelor of Science - Business Mangement
Millersville University of Pennsylvania