MARY ROGERS

• Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
• Took and submitted orders that accommodated customer preferences and dietary requirements.
• Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.

• Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
• Handled guest complaints professionally, resulting in satisfied customers and repeat business.
• Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.

• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

I worked numerous positions at Olive Garden, including host,to-go,busser and kitchen prep.

• Assisted in planning private events at the restaurant, ensuring flawless execution from setup to breakdown.
• Supported fellow team members whenever necessary— serving, bussing tables, and offering assistance— to guarantee a seamless dining experience for patrons.