Mary Zeccardi
Glenside
Summary
To secure a position in an establishment that will encourage me to further develop my skills and offer additional trainings and opportunities in the areas specifically used within that establishment. Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
8
8
years of professional experience
Work History
Operations Manager/RX
CVS Pharmacy
Hatboro
11.2020 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Addressed customer concerns with suitable solutions.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Collaborated with team leaders on quality audits.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Schedules, Payroll and vendors
Assistant Teacher
Light Bridge Academy
Fort Washington
08.2017 - 11.2025
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Prepared reports on student performance for administrators.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Created colorful and attractive displays for bulletin boards
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Built and strengthened positive relationships with students, parents and teaching staff.
Education
Diploma With License - Medical Assistant With Phlebotomy
CHI Institute
Somers Point, NJ10-2005
High School Diploma -
Bishop McDevitt High School
Wyncote, PA06-2002
Some College (No Degree) - Basic
Montgomery County Community College
Blue Bell, PASkills
- Operational procedures
- Customer service
- Multitasking Abilities
- Delegating work
- Team leadership
- Project management
- Time management
- Cross-functional team management
- Hiring and onboarding
- Billing, Insurance and coding
- Medical Office Procedures
- Word, Excel, Spreadsheets
*Willing to Relocate: Anywhere
Timeline
Operations Manager/RX
CVS Pharmacy
11.2020 - Current
Assistant Teacher
Light Bridge Academy
08.2017 - 11.2025
Diploma With License - Medical Assistant With Phlebotomy
CHI Institute
High School Diploma -
Bishop McDevitt High School
Some College (No Degree) - Basic
Montgomery County Community College