Maryam Marhumah
Verona
Summary
Dynamic salon owner and head hair designer with proven leadership and communication skills. At Suite Living Barber Salon, I enhanced customer retention through exceptional service and effective salon marketing. Versatile in hair styling techniques, I consistently delivered high satisfaction levels while ensuring compliance with health and safety regulations.
A women's mentor at my company "Rebrand Royalty"
-[ Femininity and Confidence] Coach. Empowering women of all ages and uplifting them to be the best version of themselves that they can be.
Overview
4
4
years of professional experience
Work History
Salon Owner/Operator
Suite Living Barber Salon
12.2020 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Head Hair Designer
City Theater
03.2024 - 04.2024
- Provided hair services to the director, costume design team and the cast of Award Winning Playwright "Fat Ham" Pittsburgh Showcase.
- Achieved high levels of customer satisfaction by attentively listening to client needs and expertly executing desired hair designs.
- Showcased versatility in styling abilities by catering to diverse clientele with various hair types, lengths, and textures.
- Applied chemical hair solutions and used hot irons and curling irons.
Education
No Degree - Social Work
CCAC
Pittsburgh, PA01-2027
Certification of Completion - Barbering
Barber School of Pittsburgh
Pittsburgh, PA09-2017
Skills
- Leadership
- Communication
- Upselling services
- Employee training
- Staff management
- Salon marketing
- Health and safety
- Hair styling techniques
- Industry trend awareness
Accomplishments
- became a salon owner at the age of 25 years old. I learned so much about myself and the business.
- I was featured in Qburgh article my first year in business for being on of the safest spaces for diversity.
- My second year in business I was handpicked to be interviewed by WQED Pittsburgh for a documentary that the producers were working on about Salon Owners. Which lead me to being featured in the Pittsburgh Post-Gazette.
- My third year in business, editor and chief had reached out to me to be interviewed for Bold Journey Magazine.
- When I expand, I hope to teach and mentor an amazing staff (including General Managers). I want more time to pour into my business and focus on customer and staff satisfaction.
Languages
English
Native or Bilingual
Arabic
Limited Working
Timeline
Head Hair Designer
City Theater
03.2024 - 04.2024
Salon Owner/Operator
Suite Living Barber Salon
12.2020 - Current
No Degree - Social Work
CCAC
Certification of Completion - Barbering
Barber School of Pittsburgh
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