Mary Sampson
Honey Brook
Summary
Compassionate healthcare professional skilled in patient care procedures and emotional support. Experienced in developing recovery plans and fostering teamwork, contributing to improved patient outcomes and a safe, nurturing environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Nurse Assistant
Tal Hai Retirement Community
07.2023 - Current
- Assist patients with daily living activities such as bathing, dressing, grooming, and eating
- Assisted patients with safe movement and transfers to enhance mobility and independence
- Measure and record vital signs (temperature, blood pressure, pulse, respiration)
- Observe and report changes in patients' physical or emotional condition
- Maintain patient hygiene and a clean, safe environment
- Assist with feeding, toileting, and changing bedding
- Provided emotional support and companionship to foster positive patient relationships
- Follow infection control and safety procedures
- Facilitated clear communication among nurses, patients, and families to ensure comprehensive care
Recovery House Manager
House Of Hope And Restoration-hhr
Coatesville
01.2023 - 12.2024
- Designed and executed individualized recovery plans for residents, enhancing personal accountability and progress.
- Led group therapy sessions, fostering residents' development of effective coping skills and strengthening community support.
- Created and maintained a safe, secure environment that promoted sobriety and encouraged personal growth.
- Coordinated community outreach initiatives, increasing awareness and engagement in recovery programs.
- Conducted regular meetings with staff to discuss operational issues and review progress towards goals.
- Spoke to community groups to explain and interpret purposes, programs, and policies.
Server
Rocco Anna Ristorante
07.2022 - 07.2023
- Took food and beverage orders, delivered meals promptly, and ensured positive dining experiences for guests.
- Greeted customers, answered menu questions, handled payments, maintained cleanliness of tables and service areas, and collaborated with kitchen staff for timely service.
- Provided exceptional customer service in a fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure smooth service flow during busy hours.
Administrative Assistant
Nicolas Accounting Group
01.2022 - 01.2023
- Handled phone and email communications, scheduled appointments, maintained client records, prepared documents, assisted with billing and invoicing, organized files, and supported accountants with various administrative tasks.
- Provided clerical and organizational support, facilitating efficient daily operations.
- Demonstrated strong attention to detail and maintained confidentiality while applying knowledge of office and accounting procedures.
Barista/ Assistant Manager
Dunkin Donuts
07.2016 - 07.2019
- Prepare and serve coffee, tea, and other beverages while providing friendly and efficient customer service.
- Took orders, operated coffee equipment, maintained cleanliness, handled cash and payments, and created a welcoming environment for customers.
- Hired employees, managed inventory, conducted food safety checks to ensure compliance and quality standards.
Assistant Manager
El Serrano Lancaster
01.2016 - 07.2019
- Oversaw daily restaurant operations, enhancing customer service, optimizing staff performance, and ensuring smooth workflow.
- Managed employee supervision, schedule coordination, customer concern resolution, food safety compliance, inventory control, and maintenance of quality and cleanliness in the restaurant.
- Supervised daily operations and ensured smooth service flow in a fast-paced restaurant.
- Managed staff schedules and delegated tasks to optimize team performance during shifts.
- Trained new employees on customer service standards and restaurant procedures.
Education
Certificate - Ministry And Leadership
Dove International Ministry And Leadership School
New Holland, PA06-2023
Some College (No Degree) - Nursing
Deleware County Community College
Media, PASkills
- Patient care planning
- Patient procedures
- Patient care
- Patient advocacy
- Dementia care
- Patient engagement
- Communication
- Effective communication
- Team collaboration
- Healthcare ethics
- Problem-solving
- Compassionate
- Adaptable
- Emotional intelligence
References
- Jennifer Nicolas, Owner, Nicolas Accounting Group, 6103808098
- Janice Haldeman, Team Lead, Tel Hai Retirement Community, 4846491020
Personal Information
- Date of Birth: 08/04/99
- Gender: Female
Certification
- CPR
Timeline
Nurse Assistant
Tal Hai Retirement Community
07.2023 - Current
Recovery House Manager
House Of Hope And Restoration-hhr
01.2023 - 12.2024
Server
Rocco Anna Ristorante
07.2022 - 07.2023
Administrative Assistant
Nicolas Accounting Group
01.2022 - 01.2023
Barista/ Assistant Manager
Dunkin Donuts
07.2016 - 07.2019
Assistant Manager
El Serrano Lancaster
01.2016 - 07.2019
Certificate - Ministry And Leadership
Dove International Ministry And Leadership School
Some College (No Degree) - Nursing
Deleware County Community College