Marytharshika Sebamalaimuthu
Exton
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
11
11
years of professional experience
Work History
Cashier, Bakery Assistant
Giant Food Stores
Exton
09.2023 - Current
- Maintained work area and kept cash drawer organized.
- Scanned items and checked pricing on cash register for accuracy.
- Trained new team members in cash register operation and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Collected payments and provided accurate change.
- Used suggestive selling techniques to promote add-on sales.
- Welcomed customers, offering assistance to help find store items.
- Answered customer inquiries regarding store policies and procedures.
- Processed sales transactions to prevent long customer wait times.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Assisted with customer requests and answered questions to improve satisfaction.
- Prepared and packaged bakery goods for display and sale.
- Wrapped, weighed, and priced bakery items, ensuring accurate labeling.
- Cleaned baking equipment, utensils, and work areas according to hygiene standards.
- Assisted with baking and decorating tasks as required.
- Maintained safe food handling practices to prevent germ spread.
- Set up fresh baked goods in front display, organizing for visibility and to showcase daily specials or items with limited availability or shelf-life.
Cashier
Dunkin' Donuts
Exton
02.2022 - 07.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer payments quickly and returned exact change and receipts.
- Discounted purchases by scanning and redeeming coupons.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Collected payments and provided accurate change.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Sanitized work surfaces on a regular basis using approved cleaning solutions.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Prepared and served hot or cold beverages.
Cashier
Dunkin' Donuts
Exton
10.2013 - 07.2014
- Greeted customers and answered any questions they had about the store's products and services.
- Processed customer payments quickly and returned exact change and receipts.
- Answered customers' questions and provided information on store procedures or policies.
Education
Bachelor of Arts - Psychology
University of Jaffna
Jaffna, Srilanka 02-2012
Skills
- Cash register operation
- Customer service
- Product knowledge
- Cash handling
- Food safety
- Team collaboration
- Employee training
- Sales transactions
- Problem solving
- Time management
- Work area organization
- Customer satisfaction
- Scanner operations
- Hospitality and accommodation
- Adaptable and flexible
- Empathy and patience
- Pricing and markdowns
- Personal Organization
- Organizational skills
- Payment processing
- Team building
Timeline
Cashier, Bakery Assistant
Giant Food Stores
09.2023 - Current
Cashier
Dunkin' Donuts
02.2022 - 07.2022
Cashier
Dunkin' Donuts
10.2013 - 07.2014
Bachelor of Arts - Psychology
University of Jaffna