Masceo Johnson
Morrisville
Summary
Experienced technical professional prepared for senior-level responsibilities. Capable of diagnosing and resolving complex technical issues with precision. Strong focus on team collaboration, ensuring seamless operations and optimal results. Reliable, adaptable, and skilled in troubleshooting, maintenance, and system optimization.
Overview
16
16
years of professional experience
Work History
Senior B Technician
Tires Plus Automotive
03.2017 - Current
- Assisted in troubleshooting technical issues and performing routine maintenance on equipment.
- Collaborated with team members to ensure operational efficiency and adherence to safety protocols.
- Supported senior technicians in diagnosing system malfunctions and implementing corrective actions.
- Conducted regular inspections and tests to maintain system integrity and reliability.
Vehicle Service Agent
Dollar Rental Car
11.2013 - 10.2019
- Inspected vehicles for damage and maintenance needs prior to service.
- Coordinated vehicle cleaning and detailing processes to enhance customer satisfaction.
- Managed fuel replenishment and inventory tracking for fleet efficiency.
- Trained new employees on safety protocols and operational procedures.
Security Event Staff Member/Crowd Controller
Contemporary Services Corporation.
08.2009 - 09.2013
- Monitored event security operations to ensure safety and compliance with established protocols.
- Responded swiftly to incidents, coordinating with law enforcement and emergency services as needed.
- Conducted thorough inspections of venues, identifying potential security risks and implementing preventive measures.
- Trained new staff on security procedures and emergency response protocols to enhance team efficiency.
Education
Associate of Science - Automotive Technician
Lincoln Technical Institute
Philadelphia, PA09-2015
Skills
- Customer support
- Troubleshooting skills
- Electrical systems
- System installations
Timeline
Senior B Technician
Tires Plus Automotive
03.2017 - Current
Vehicle Service Agent
Dollar Rental Car
11.2013 - 10.2019
Security Event Staff Member/Crowd Controller
Contemporary Services Corporation.
08.2009 - 09.2013
Associate of Science - Automotive Technician
Lincoln Technical Institute
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