Mason Diaz
York
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Rutters
York
10.2024 - 03.2026
- Recruited, trained, coached, and supervised staff to build a high-performance team.
- Managed day-to-day store operations, ensuring efficient opening/closing, optimal inventory levels, and high cleanliness standards.
- Coordinated inventory management to align stock levels with customer demand.
Retail Sales Associate
Rutters
York
10.2023 - 10.2024
- Processed transactions efficiently while delivering exceptional customer service, contributing to customer satisfaction.
- Guided customers in product selection and responded to inquiries, enhancing their shopping experience.
- Processed transactions quickly using point-of-sale systems.
- Ensured store cleanliness and organized merchandise displays to create an inviting shopping environment.
Car Sales Representative
Ciocca Automotive
York
03.2022 - 01.2023
- Negotiated pricing and financing options, closing an average of 8+ vehicle sales per month while providing detailed vehicle feature demonstrations and test drives, resulting in a 95% customer satisfaction rating.
- Maintained expert knowledge of new/used vehicle inventory, features, and financing options to guide customers in informed decision-making.
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Conducted test drives to demonstrate vehicle features and benefits effectively.
- Negotiated sales terms and financing options with clients to finalize transactions.
Sales Representative
Best Buy
York
10.2018 - 03.2022
- Delivered exceptional customer service, consistently achieving sales targets.
- Assisted customers with product selection and provided detailed product information.
- Demonstrated new technology and electronics to enhance customer understanding.
- Collaborated with team members to maintain store organization and visual displays.
Education
High school graduate -
York County school of Technology
York, PA05-2017
Skills
- Inventory management
- Operations
- Staff training
- Team development
- Leadership
- Customer service
- Time management
- Computer literacy
- Communication skills
Timeline
Assistant Store Manager
Rutters
10.2024 - 03.2026
Retail Sales Associate
Rutters
10.2023 - 10.2024
Car Sales Representative
Ciocca Automotive
03.2022 - 01.2023
Sales Representative
Best Buy
10.2018 - 03.2022
High school graduate -
York County school of Technology