Mason Myers
Elizabethville
Summary
Dynamic and detail-oriented professional with a proven track record at Reeds Fuel & Oil, excelling in fuel delivery efficiency and customer service. Skilled in defensive driving and accurate record keeping, I consistently ensured timely deliveries while fostering strong client relationships. Committed to safety and environmental standards, I thrive in high-pressure environments.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Fuel Tank Delivery Driver
Reeds Fuel & Oil
04.2024 - Current
- Improved fuel delivery efficiency by planning optimal delivery routes and maintaining accurate records of customer information.
- Aided management in tracking fleet expenses by submitting accurate expense reports after each trip or monthly period as required.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured timely deliveries by adhering to strict schedules and communicating effectively with dispatchers, customers, and team members.
- Delivered exceptional service through the careful handling of sensitive materials, preventing damage or spills during transport.
- Minimized risk of accidents by consistently practicing defensive driving techniques during every route.
- Upheld a clean driving record while navigating various road conditions safely throughout daily deliveries.
- Met all federal hazardous material transport requirements through diligent attention to detail in labeling, placarding, and paperwork completion tasks.
- Documented mileage, deliveries, pickups, customer issues and damages.
Landscape Worker
Reeds Landscaping
04.2024 - Current
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, mulching, and edging of lawns.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
- Assisted in the installation of landscape lighting systems to enhance visibility and security at night.
- Mowed lawns using self-propelled and riding mowers.
- Collected and removed debris at job sites.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained grounds by trimming, weeding, and general clean-up.
Sales Associate
Giant Food Stores
12.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Operated necessary equipment such as hand trucks, power jacks, high lifts, and forklifts
Loan Servicing Representative
Mid Penn Bank
03.2022 - 04.2024
- Developed strong relationships with internal partners such as underwriters and processors, leading to improved communication channels between departments.
- Improved customer retention rates through exceptional service during the loan modification process.
- Increased department productivity by training new hires on company policies, procedures, and software programs.
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Ensured data integrity within the servicing platform by performing routine audits and reconciliations of loan records.
- Contributed to a positive work environment, fostering collaboration among colleagues in achieving departmental goals.
Bank Teller
Mid Penn Bank
02.2020 - 03.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Educated customers on use of banking website and mobile apps.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Audited fellow teller currency to contribute to dual-control procedures.
- Assisted customers with compromised debit cards and issued new credentials.
- Executed wire transfers, stop payments and account transfers.
- Processed applications for new accounts.
- Calculated fees due, interest and change for customer transactions.
Sales Associate
Weis Markets Inc
07.2019 - 02.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sandwich Artist
SUBWAY®Restaurants
04.2016 - 07.2019
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Kitchen Hand
Camp Hebron
01.2014 - 04.2016
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Education
General Studies
Millersburg Area School District
Millersburg 05-2019
Skills
- Professionalism and punctuality
- Heavy equipment operation
- Defensive driving techniques
- Vehicle inspection
- Stress tolerance
- Accurate record keeping
- GPS navigation proficiency
- Hazardous materials handling
- Commercial driving license
- Environmental safety awareness
- Basic mechanical maintenance
- Teamwork and collaboration
Timeline
Fuel Tank Delivery Driver
Reeds Fuel & Oil
04.2024 - Current
Landscape Worker
Reeds Landscaping
04.2024 - Current
Sales Associate
Giant Food Stores
12.2022 - 04.2024
Loan Servicing Representative
Mid Penn Bank
03.2022 - 04.2024
Bank Teller
Mid Penn Bank
02.2020 - 03.2022
Sales Associate
Weis Markets Inc
07.2019 - 02.2020
Sandwich Artist
SUBWAY®Restaurants
04.2016 - 07.2019
Kitchen Hand
Camp Hebron
01.2014 - 04.2016
General Studies
Millersburg Area School District
Similar Profiles
Brandon BlevensBrandon Blevens
Truck Driver at Reeds Fuel TruckingTruck Driver at Reeds Fuel Trucking
Jacob WilleyJacob Willey
Welder Helper at Mancuso Union Fuel & Oil Co., IncWelder Helper at Mancuso Union Fuel & Oil Co., Inc
Meredith LambMeredith Lamb
Service Coordinator at Harbor Fuel OilService Coordinator at Harbor Fuel Oil
Arianna AssadiArianna Assadi
Paralegal at Latsha Davis & Marshall P.C.Paralegal at Latsha Davis & Marshall P.C.