Mason O'Britz
McDonald
Summary
Dedicated and proactive individual with a versatile background in customer service and cybersecurity. Known for strong incident response and data protection skills, ready to support organizational safety and efficiency.
Overview
4
4
years of professional experience
Work History
Valet
Pittsburgh Valet
Pittsburgh
05.2025 - Current
- Parked vehicles efficiently in designated areas for Pittsburgh Valet.
- Assisted customers with luggage and special requests at events.
Team Member
Goodwill Outlet
Heidelberg
08.2023 - 01.2025
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Team Member
Altitude Trampoline Park
Bridgeville
03.2022 - 01.2023
- Assisted guests with trampoline safety and proper usage.
- Maintained cleanliness and organization of the trampoline park areas.
- Provided excellent customer service to enhance guest experiences.
Education
Bachelor of Science - Cyber Security
Robert Morris University
Coraopolis, PA05-2028
Skills
- Cybersecurity fundamentals
- Network troubleshooting
- Risk assessment
- Data protection
- Incident response
- Problem solving
- Customer service
- Team collaboration
- Conflict resolution
- Data encryption
- Network security
Timeline
Valet
Pittsburgh Valet
05.2025 - Current
Team Member
Goodwill Outlet
08.2023 - 01.2025
Team Member
Altitude Trampoline Park
03.2022 - 01.2023
Bachelor of Science - Cyber Security
Robert Morris University