- Auto repair and modification
- Engine building/ repair
- Engine/drivetrain swaps
- Automotive custom fabrication
- Automotive suspension repair/ modification
- Automotive paint and body work
MASSIMO ROCCHINO
Hatfield
Summary
Adept at driving sales growth, I excelled as a Sales Representative at Bergey's Chevrolet, mastering product knowledge and customer relationship building. Leveraging persuasive communication and cold-calling, I significantly enhanced customer retention and satisfaction. My expertise in customer needs assessment consistently translated into profitable deals and loyal client connections. Results-driven professional with years of experience in sales, customer service, and business development. Proven track record of consistently meeting and exceeding sales goals, with an ability to develop and maintain successful relationships with clients. Highly motivated self-starter, with a passion for providing exceptional customer service and achieving success.
Overview
5
5
years of professional experience
Work History
Sales Representative
Foxy Coatings
10.2024 - Current
- Most if not all skill sets and responsibilities carry over from pervious employment
Sales Representative
BERGEY'S CHEVROLET
02.2020 - 10.2024
- Communicated product features, advantages, and benefits to customers
- Utilized persuasive communication techniques to close deals quickly and efficiently
- Developed and maintained strong customer relationships
- Retaining extensive product knowledge that is constantly changing
- Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels
- Negotiated pricing and final numbers while still retaining profit
- Regular cold calls and follow up calls to close deals
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Skilled in both B2C and B2B sales
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- High performance and specialty vehicle specialist
Education
High School -
North Penn High School
06.2014
Skills
- Sales Development
- Customer Needs Assessment
- Customer Retention
- Lead prospecting
- Competitor research
- Sales closing
- Lead Generation
- Cold-calling
- Objection handling
- Customer Relationship Building
- Product knowledge
- B2C and B2B sales experience
- CRM use
Relevant Skills and Qualities
- Extremely fast learner
- Works well in groups or individually
- Attentive and detail oriented
- Excellent multi-tasker and problem solver
Interests
Timeline
Sales Representative
Foxy Coatings
10.2024 - Current
Sales Representative
BERGEY'S CHEVROLET
02.2020 - 10.2024
High School -
North Penn High School
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