Matthew Colella
New Castle
Summary
Passionate Baseball Coach with highly successful experience and deep love for the game and program. Driven to build a culture of success both on the baseball field and in developing the character of young men. High level of knowledge of the game and ability to relate to young athletes to promote growth and development of skill.
Professional in automotive service industry with proven expertise in managing customer interactions, diagnosing vehicle issues, and coordinating repairs. Strong focus on teamwork and delivering results ensures reliability and adaptability in dynamic environments. Skilled in communication, problem-solving, and technical understanding of automotive systems. Known for fostering collaborative relationships and driving customer satisfaction.
Overview
18
18
years of professional experience
Work History
Service Advisor
Baierl Chevrolet
Wexford, PA
10.2024 - Current
- Advised customers on service options, enhancing satisfaction and loyalty.
- Coordinated service appointments, optimizing workflow efficiency and resource allocation.
- Managed customer inquiries, resolving issues to maintain high service standards.
- Collaborated with technicians to communicate repair needs and timelines effectively.
- Implemented process improvements that increased service department productivity.
- Analyzed customer feedback to identify trends and improve service offerings.
- Oversaw daily operations of service desk, ensuring adherence to quality control measures.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Baseball Trainer
Self
New Castle, PA
01.2023 - Current
- Coach players on specific position skill development such as pitching and hitting.
- Assess individual skill level, strengths, weaknesses, and strategies and drills to improve overall skill
- Demonstrate excellent communication to provide opportunity to understand the reasoning behind the skill developing drills and training
Strength and Conditioning Coach
Self
New Castle, PA
06.2017 - Current
- Develop sport specific strength programs and training designed to improve overall functional strength, athleticism and speed
- Promote culture of dedication and hard work.
- Enhance functional movement pattern of each athlete.
- Promote proper stretching, warmups and conditioning exercises to prevent sports injuries.
Strength and Conditioning Coach
Shenango High School Football Program
New Castle, PA
01.2023 - 11.2026
- Developed and implemented programs focused on improving power, speed and endurance.
- Promoted culture of dedication and hard work.
- Led daily training sessions for more than 30 high-performance athletes.
- Helped athletes set, pursue and attain individual and team goals.
- Reviewed and improved nutritional habits of team members.
- Assisted in daily practice activities
Assistant Varsity Baseball Coach
Shenango High School
New Castle, PA
01.2024 - 06.2026
- Developed and implemented training programs to enhance player skills and team performance.
- Collaborated with head coach to design game strategies and practice plans tailored to team strengths.
- Mentored student-athletes in skill development, sportsmanship, and leadership both on and off the field.
- Conducted player evaluations to assess individual progress and adjust training focus accordingly.
- Fostered a positive team culture through mentorship programs that encouraged teamwork and respect among players.
- Increased athlete fitness levels with tailored strength-training programs designed specifically for baseball players.
- Developed players'' skills through targeted training drills and personalized instruction.
- Improved team cohesion by fostering a positive and supportive environment for the athletes.
- Contributed to winning seasons with effective game planning and in-game adjustments.
- Provided guidance on college recruitment process for graduating seniors, helping them secure opportunities at collegiate level.
- Collaborated with athletic trainers to develop injury prevention programs, resulting in fewer player injuries during the season.
Service Advisor
McElwain Motors
Ellwood City, PA
04.2022 - 10.2024
- Offer friendly and efficient service to customers, handle challenging situations with ease.
- Maintain high customer satisfaction standards to meet or exceed targets.
- Document problems and corrective actions to maintain records.
- Inform customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Pleasantly greet customers and asked open-ended questions to better determine needs.
- Brief customers regarding warranty protections, potential cost savings and benefits of trading in versus fixing cars to guide decision-making.
- Delegate and supervise vehicle repairs to mechanic team.
Assistant Varsity Baseball Coach
Beaver Falls High School
Beaver Falls, PA
01.2013 - 06.2013
- Assisted Head Coach in daily activities such as practices, sport specific training and skill development
- Coached players on specific position requirements.
- Developed personalized conditioning plans for players.
- Created and organized progressive training program for each specific position.
- Developed profound sense of team belonging throughout season.
- Modeled appropriate behavior on and off field.
- Managed team budget, documented expenditures and coordinated with volunteers and staff to push fundraising efforts.
- Planned and directed game strategies.
Student Volunteer Assistant Coach
Geneva College
Beaver Falls, PA
08.2008 - 06.2009
- Coached players on specific position requirements.
- Prioritized at all games, practices and away events.
- Visited with potential recruits to discuss program benefits and answer questions.
- Developed personalized conditioning plans for players.
- Maintained orderly equipment and optimal facilities.
Education
BBA - Sports Management
Geneva College
Beaver Falls, PA05-2008
GED -
Shenango High School
New Castle, PA06-2003
Skills
- Motivational Leadership
- Building Relationships
- Confidence Building
- Group Leadership
- Motivational Techniques
- Verbal and Written Communication
- Weight Training
- Athletic Training and Coaching
- Athlete Safety
- Training Strategies
- Active Listening
- Sports Fundamentals
- Multitasking and organization
- Computer skills
- Customer service
- Strong work ethic
- Listening skills
- Attention to detail
- Excellent communication
- Team player mentality
- Complaint resolution
- Goal-oriented mindset
Accolades and Awards
High School Accolades
- 2001 First Team All-Section
- 2002 First Team All-Section
- 2003 First Team All-Section
- 2003 First Team All-State
College Accolades/Awards
- 2004 AMC North Freshman PItcher of the Year
- 2005 AMC North 1st Team PItcher
- 2007 AMC North Player of the Year
- 2007 Region 9 Player of the Year
- 2007 NAIA Rawlings Gold Glove Winner - Shortstop
- 2007 NAIA All-American
Timeline
Service Advisor
Baierl Chevrolet
10.2024 - Current
Assistant Varsity Baseball Coach
Shenango High School
01.2024 - 06.2026
Baseball Trainer
Self
01.2023 - Current
Strength and Conditioning Coach
Shenango High School Football Program
01.2023 - 11.2026
Service Advisor
McElwain Motors
04.2022 - 10.2024
Strength and Conditioning Coach
Self
06.2017 - Current
Assistant Varsity Baseball Coach
Beaver Falls High School
01.2013 - 06.2013
Student Volunteer Assistant Coach
Geneva College
08.2008 - 06.2009
GED -
Shenango High School
BBA - Sports Management
Geneva College