Matt Miklasevich

Managed Renaissance MRA (Matter Requiring Attention) to remediate audit issue from Federal Reserve Bank audit.

• Led cross-functional teams to deliver complex technical projects on time for business and technical stakeholders to remediate/update Consumer Credit Line Management processes for Line Increases, Line Decreases and Closures for Multi-Card customers.
• The project had two production releases in four months, was delivered on time, on budget, and received FRB acknowledgment for resolving the audit issue.
• Scrum based using Jira – four (4) teams
• Back-end solution based on Hadoop and Kafka and data coming from Fiserv, Experian and FICO
• Working with PNC Audit and Compliance to successfully document/report to FRB

Managed project called Renaissance 2024 to consolidate all Credit Line Management processing to decision Consumer Cards and Business Cards onto a managed central platform.

• The Credit Line Management process includes line increases, line decreases, and closures.
• Managed project scope, schedule, and resources using Agile methodologies.
• Project had five (5) releases and one planned for November 2024.
• Managed project called Home Equity Business Management for Mortgage Originations and Digital to support the Empower platform for CHECOC and HELOC regulatory updates.
• Facilitated regular status meetings to monitor progress and address issues promptly.
• Oversaw documentation and reporting processes for compliance and audits.
• Conveyed project objectives to internal and external stakeholders and maintained open communication to assess progress against targets.

Responsible for supporting and implementing solutions for Private Bank Credit Underwriting, Treasury Management and Digital Channels for Private Bank.

• Led Process Improvement effort for Private Bank Credit Underwriting to document workflow to implement Credit Reporting for Collateral Management to reduce risk and fraud exposure for client Line of Credit and SBLOC (Security Backed Line of Credit).
• Integrated Bloomberg data/financial files to support Collateral Release Models to support lending/loc Underwriting decisions.
• Automated ACH business logic to ensure process was more efficient and able to do a higher volume and maintain operations/financial rules.
• Responsible for Treasury Management to update the Escrow Management platform to support new business opportunities and allow the business to achieve strategic business objectives.
• Integrated TM vendor to support Family Wealth Offices.
• Led digital channels for client ordering based on Salesforce Sales Cloud and Fiserv Architect applications.
• Work with development vendor to define product backlog and execute utilizing Scrum/Kanban to implement.

Responsible for working with internal and external National Healthcare clients.

• Managed projects from $500k to $3.0M.
• Project were for Highmark New York within Utilization Management (vendor integration, claims processing and Pharmacy benefits) and Back Office Medicare Billing and Claims processing.
• Responsible for project to support and upgrade Prior Authorization for BCBS Minnesota.

Supported membership issues with BCBS Minnesota from definition, tracking, reporting, remediation, and production release.

• Facilitated communication between stakeholders to ensure alignment on project goals.

Responsible for working with AMG LOB to implement projects for Wealth Clients, regulation impacting internal systems for supporting clients and operations and process redesign.

• Member of Wealth Management to integrate BBVA bank into existing PNC applications.
• Responsible for defining project timeline and ensuring all teams met business objectives.
• Worked with all stakeholders to define risks and issues and drive remediation.
• Work closely with TCOE (Testing Center of Excellence) with all projects, on-shore and off-shore.

Responsible for working with internal and external National Healthcare clients.

• Managed projects from $500k to $3M.
• Projects were data and component intensive and ranged from Health Plan setup, Membership, Claims/Billing, Cotiviti, Medco (Pharmacy), Data Warehouse and Financial/GL.
• Managed the delivery of the solution from requirements, design, development, testing to implementation and support.
• Responsible for following defined phase/stage gate methodology.

• Company Overview: Full Time
• Work with business and IT to define project charter/scope, business requirements, functional requirements, test plans and implementation into existing business processes.
• Responsible for working with Retail Lending LOB to implement projects for direct/indirect loan portfolio, regulation impacting internal systems for Mortgage/Home Equity and Credit Card operations and process redesign.
• These projects are deemed critical for LOB to achieve 2017 and 2018 business objectives.
• WESB and IIB.
• Web based systems to support Retail Lending.
• Document management and workflow based on rules.
• Mainframe applications.
• Management and Operational Reporting.
• Responsible for following phase gate model (waterfall/Agile) for PNC projects that are delivered through EPM organization.
• Work closely with TCOE (Testing Center of Excellence) with all projects.
• Full Time

• Company Overview: Full Time
• Responsible for working with Title Operations, Title Clearing and Closing Operations on specific projects for clients.
• Leading team to define project methodology and build out the project team to deliver.
• Developing and managing the project methodology (Agile/Waterfall) for projects that are delivered through Mortgage Connect.
• Work closely with business leadership (Owner/CEO, CIO and Sr. VP’s) with all projects.
• Full Time

• Company Overview: Randstad/Full Time
• Responsible for working with Lending LOB to implement projects for direct/indirect loan portfolio, regulation impacting internal systems for Mortgage/Home Equity and Credit Card operations and process redesign.
• Responsible for following stage gate model (waterfall/Agile) for PNC projects that are delivered through EPM organization.
• Work closely with TCOE (Testing Center of Excellence) with all projects.
• Randstad/Full Time

• Company Overview: Celerity
• Responsible for working with IBC and Highmark internal domains to implement and support PHO 4-Tier benefits for Noble Health ACO, Thomas Jefferson and Mainline Health for 1/1/15 effective date.
• Responsible for following stage gate model for IBC projects that are delivered through Strategic operations.
• Part of team to support Minnesota Blue Cross Blue Shield integration, on multiple projects; Branding, Letter Generation and Claims Processing.
• Celerity

• Responsible for working with Treasury Management business unit to manage projects.
• Current project is Funds Transfer and developing strategy to ensure 90 days of data are available on-line and archive three (3) years of financial transactions.
• New server infrastructure for all environments.
• Ensure existing functionality and reporting (online and mobile) are not affected.
• Budget for Phase I and Phase II is a total of 7,000 hours.
• Onshore and offshore development.

• Company Overview: Visvero
• Responsible for working with ServiceLink to implement two major projects for Title and Closing business units.
• Each project has a budget of $2.5M.
• Responsible for reporting to C-level executives, Business management and PMO, for tracking of sprints, issues/risks, budget (forecasted vs actual) for capital and operating, resource leveling.
• Responsible for defining projects into HP QC tool for activity tracking, audit, requirement definition, test case/use case development and execution.
• Projects are implementing new IT architecture; IBM Lombardi Visual Business Rules, integrated reporting/tracking Dashboard, UI structure.
• WESB and MQ.
• Manage day-to-day activities for two off-shore teams for deployment services – total of 38 resources.
• Title project has 32 FTE’s and Closing project has 6 FTE’s.
• Utilize Microsoft Project and PWA and Visio.
• Visvero