Results-driven professional with extensive experience in Sales Leadership and program administration. Adept at managing multiple projects simultaneously and known for improving operational workflows. Strong focus on team collaboration and achieving results, with excellent problem-solving skills and adaptability.
Overview
18
18
years of professional experience
Work History
Program Administrator
Advanced Robotics for Manufacturing (ARM) Institute
07.2023 - Current
Cultivated and managed client relationships for the ARM Robotics Manufacturing Hub (RMH) and de-risking center, driving participation in the Build Back Better Regional Challenge grant
Achieved 100% grant client participation quota within the first two years of a four-year grant
Strategically positioned program value to prospective clients, resulting in increased engagement and participation
Collaborated effectively with clients to ensure successful program implementation and achievement of objectives
Currently in the process of securing an additional Congressional Interest Item to expand the program nationally
Managed budget allocations effectively, ensuring optimal use of resources and timely delivery of services.
Senior Manager, Membership Development
Advanced Robotics for Manufacturing (ARM) Institute
05.2020 - Current
Facilitated seamless membership navigation for new and existing ARM Institute members
Engaged with industry, government, and academia to promote the benefits of ARM Institute membership, expanding network and influence
Increased membership by 150% from 2020 to 2024
Facilitated partnerships across over 50 projects, totaling $25 million in value
Increased membership revenue by implementing a new sponsorship program and adding digital benefits, including mobile phone access, enhanced networking, and personal matchmaking
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Senior Sales Manager
Verizon
06.2014 - 10.2019
Exceeded monthly sales quotas by an average of 120%
Led a team of 8-10 sales professionals, consistently exceeding sales quotas and delivering exceptional customer experiences
Achieved the top store in the entire region for Net Promoter Score (NPS), totaling over 80% for two consecutive years
Developed and implemented new, innovative sales strategies, resulting in best-in-class performance
Served as a member of the Regional Go-to-Market team, successfully launching and promoting new connected devices and wireless technology solutions
Provided expert coaching and mentorship, enhancing team performance and fostering a collaborative environment
Expert in 4G LTE and 5G network application and integration for connected solutions
Senior Sales Representative
Verizon
07.2011 - 05.2014
Consistently ranked in the top 10% of sales representatives in the region
Mentored and developed new employees, focusing on enhancing customer experience and achieving balanced sales results
Mentored several of the region's most successful representatives
Achieved promotion within 1 year and 3 months, showcasing rapid career progression
Consistently received the highest performance rating, 'Leading,' in the first two full years
Completed the 6-month Midwest Mobility leadership program while surpassing all sales targets
Served as a leader for customer experience across the PA/WV/OH region
Selected for the 'Voice' committee, contributing to Verizon's strategic planning
Sales and Marketing Specialist
Private Company
01.2009 - 02.2011
Developed and executed total solution selling strategies for consumer and small/medium businesses
Collaborated with key stakeholders to provide expert advice and solutions
Implemented successful outreach campaigns using mail, web, and phone channels
Utilized market data and customer feedback to drive process improvements and increase profitability
Marketing Research Analyst
Smithfield Foods
05.2008 - 08.2008
Contributed to strategic and tactical business planning within a Prometheus business plan
Led the development and execution of an exploratory marketing research survey
Compiled and analyzed data to create comprehensive reports for management
Conducted cold and warm calls to generate research and sales opportunities
Sales and Marketing Specialist
Minuteman Press
05.2007 - 08.2007
Provided on-site assistance to clients with printing needs, building strong customer relationships
Participated in business network meetings, generating referrals and expanding business opportunities
Increased new customer accounts in Baltimore and surrounding areas by 20% in 4 months
Developed proficiency in FOCUS and Goldmine customer database software
Education
Bachelor of Science - Marketing
Indiana University of Pennsylvania
Indiana, PA
12-2008
Skills
Partnership development
Effective leader
Performance tracking and evaluations
Robotics and Automation Sales
Rapport and relationship building
Empowers high-performing sales teams
Sales presentations
Business growth and retention
Logistics oversight
Timeline
Program Administrator
Advanced Robotics for Manufacturing (ARM) Institute
07.2023 - Current
Senior Manager, Membership Development
Advanced Robotics for Manufacturing (ARM) Institute
05.2020 - Current
Senior Sales Manager
Verizon
06.2014 - 10.2019
Senior Sales Representative
Verizon
07.2011 - 05.2014
Sales and Marketing Specialist
Private Company
01.2009 - 02.2011
Marketing Research Analyst
Smithfield Foods
05.2008 - 08.2008
Sales and Marketing Specialist
Minuteman Press
05.2007 - 08.2007
Bachelor of Science - Marketing
Indiana University of Pennsylvania
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