Mattehw Williams
Slippery Rock
Summary
Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Overview
12
12
years of professional experience
Work History
Resiident Field Service Technician
Burns Industrial Equipment Co.
11.2022 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
Lead Technician
Midas Auto Service
03.2019 - 10.2022
- Pa State and Emissions Inspections.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
2nd Shift Service Technition
R.w. Trucking Co.
12.2012 - 09.2018
- Service and repaired fleet of trucks and performed preventive maintenance.
Automotive Service Technician/Automotive Collision Technician
Diehl Automotive Group
04.2015 - 01.2018
- Changed, rotated, and balanced tires on different types of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Located and removed defective parts for skilled adjustment, repair or replacement.
Education
Diploma - Automotive Technology And Combination Welding
New Castle School of Trades
Pulaski, PA03-2007
High School Diploma -
Karns City Area High School
Karns City, PA06-2002
Skills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Field repairs
- Preventive Maintenance
- Technical troubleshooting
- Pa state Inspection and emission Licences
- oaw
- gmaw
- smaw
- gtaw
- Air carbon Arc
- Fcaw
- S-Fcaw
- Pipe welding all positions
Timeline
Resiident Field Service Technician
Burns Industrial Equipment Co.
11.2022 - Current
Lead Technician
Midas Auto Service
03.2019 - 10.2022
Automotive Service Technician/Automotive Collision Technician
Diehl Automotive Group
04.2015 - 01.2018
2nd Shift Service Technition
R.w. Trucking Co.
12.2012 - 09.2018
Diploma - Automotive Technology And Combination Welding
New Castle School of Trades
High School Diploma -
Karns City Area High School
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