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Dedicated and result-driven professional with 14+ years of experience in Service Support and Customer Relations. Seeking a senior-level role in the Service Support Department, where I can leverage my expertise in complaint management, KPI optimization, team leadership, and customer retention to enhance service excellence and contribute to organizational success.

Versatile Senior Manager specializing in Customer Service & Sales.Skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company. Forward-thinking Senior Manager adept at managing teams of 30 employees with 15 direct reports to accomplish challenging objectives. Imparts clear vision to guide cohesive, high-performing teams.

Dedicated Cannabis Industry and Hospitality Specialist Professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges in high volume environments to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Matthew Adelman

Summary

Work History

Resi Sales/Marketing Manager

Content Writer /E-Commerce Specialist

Resident Sales Associate

Content Creator-Writer / In-house Promotions Team

(Senior) Resi Sales/Digital Marketing Sales Coordinator

Senior Resident Sales Associate

Resident Sales & Marketing Coordinator

Resident Sales & Promotion Manager

Education

Bachelor of Science - Marketing

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Timeline

Resi Sales/Marketing Manager

Content Writer /E-Commerce Specialist

Resident Sales Associate

Content Creator-Writer / In-house Promotions Team

(Senior) Resi Sales/Digital Marketing Sales Coordinator

Senior Resident Sales Associate

Resident Sales & Marketing Coordinator

Resident Sales & Promotion Manager

Bachelor of Science - Marketing

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