Matthew Campbell
REINHOLDS
Summary
With a proven track record, I excel in enhancing lawn health and customer satisfaction through expert equipment maintenance and exceptional communication. My ability to develop lasting customer relationships and implement customized care plans showcases my commitment and landscaping prowess, significantly boosting retention and service referrals.
Knowledgeable team member with solid background in lawn care, delivering reliable and high-quality services. Proven track record of maintaining healthy and aesthetically pleasing landscapes, ensuring client satisfaction. Demonstrated expertise in lawn maintenance techniques and equipment operation, fostering safe and efficient work environment.
Overview
19
19
years of professional experience
Work History
Lawn Care Technician
Brethren Village Retirement Community
11.2019 - Current
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Contributed to a safe work environment by adhering to safety protocols during all lawn care activities.
- Demonstrated flexibility, adapting to scheduling changes and last-minute requests while maintaining a positive attitude.
Lawn Care Technician
Green Estates LLC
03.2006 - 11.2019
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Developed lasting customer relationships and grew network over time.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Supported business development by offering exceptional service that led to referrals from satisfied customers.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
- Assisted in design and installation of lawns, gardens and other landscaping features to enhance aesthetics of outdoor spaces.
- Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
Education
High School Diploma -
Ephrata High School
Ephrata, PA06-1995
Skills
- Equipment maintenance
- Consistent Professional Commitment
- Valid Driver’s License
- Customer Engagement
- Weather tolerance
- Residential landscaping
- Machine safety practices
- Watering lawns and trees
- Chemical application
- Mowing techniques
- Weed identification
Timeline
Lawn Care Technician
Brethren Village Retirement Community
11.2019 - Current
Lawn Care Technician
Green Estates LLC
03.2006 - 11.2019
High School Diploma -
Ephrata High School
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