Matthew Dubzak
Trevose
Summary
peRDynamic Account Manager with a proven track record at Sallie Mae Bank, excelling in revenue generation through strategic contract negotiations and effective relationship building. Adept at mentoring teams and driving performance, I leverage strong customer service skills to enhance client relations and achieve departmental goals.
Overview
2026
2026
years of professional experience
Work History
Account Manager
Sallie Mae Bank
Senior Specialist
Sallie Mae Bank
03.2014 - 08.2025
Job functions included maximum revenue from defaulted student loans by settlement negotiations, assist leadership in training programs ,coordinate departmental goals and provide necessary training and mentorship within the department needs.
Account Manager
Accounts Receivable Management Inc.
04.2013 - 03.2014
Increased recovery rates by implementing client-sanctioned strategies.
Coordinated matrix for comprehensive business lines.
Assisted leadership in departmental needs and goals.
Senior Account Manager
NCB Management
11.2009 - 01.2013
Reduce losses across diverse business lines including credit, short sale mortgages, and foreclosures.
Education
Business Management/ Criminal Justice
Philadelphia Community College
Philadelphia, PASkills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Strategic planning
- Goal oriented
- Relationship building and management
- Issue resolution
- Team Training
- Goals and performance
- Documentation and reporting
- Project management
- Contract negotiation
- Revenue generation
- Marketing
- Employee mentoring
- Goal setting
- Compliance requirements
Timeline
Senior Specialist
Sallie Mae Bank
03.2014 - 08.2025
Account Manager
Accounts Receivable Management Inc.
04.2013 - 03.2014
Senior Account Manager
NCB Management
11.2009 - 01.2013
Account Manager
Sallie Mae Bank
Business Management/ Criminal Justice
Philadelphia Community College
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