Matthew Gavin
Mountain Top
Summary
Versatile and results-driven professional with a robust background in the service industry. Excelled in enhancing customer satisfaction and streamlining operations, showcasing exceptional management and safety skills. Proven track record in mentoring teams and reducing costs, demonstrating a keen eye for detail and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Baker
Bloomin’ Bagels
02.2023 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Sous Chef
Providence Place Assisted Living
04.2021 - 12.2022
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
- Led kitchen team during high-volume service times, ensuring seamless operation and guest satisfaction.
Kitchen Manager
Cavanaugh’s Grille
02.2019 - 03.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Calculated prices of ingredients to monitor food costs and control expenses.
Laborer
Hi-Tech Flooring
06.2019 - 08.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Education
General Studies
Crestwood High School
Mountain Top, PA06.2021
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Attention to detail
- Time management
- Management
- Labor costing
- Cost analysis
Additional Information
Intermediate experience in Microsoft suite
Enrolling in Luzerne County Community College for Architectural Engineering Technology (Fall 2025)
Novice experience in reading blueprints
Interests include mathematics and jiu jitsu
Timeline
Baker
Bloomin’ Bagels
02.2023 - Current
Sous Chef
Providence Place Assisted Living
04.2021 - 12.2022
Laborer
Hi-Tech Flooring
06.2019 - 08.2019
Kitchen Manager
Cavanaugh’s Grille
02.2019 - 03.2021
General Studies
Crestwood High School
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