Experienced professional with a strong background in employee training and performance management. Maintained accurate records of attendance and performance reviews while ensuring compliance with safety regulations. Developed and implemented standard operating procedures that improved workflow efficiency, and conducted regular meetings to address staff concerns. Demonstrated effective communication and conflict resolution skills, fostering a motivated team environment.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Penn Beer Sales and Service
Hatfield
05.2015 - Current
Maintained accurate records of employee attendance and performance reviews.
Ensured compliance with all safety regulations in the workplace.
Directed employees on how to use equipment properly and safely.
Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
Trained new employees on proper job functions and company policies and procedures.
Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
Identified areas of improvement and developed strategies to increase efficiency.
Prepared reports on operational performance metrics and presented them to management team.
Developed and implemented standard operating procedures to ensure efficient workflow.
Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
Monitored staff performance and provided feedback for improvement.
Trained, mentored and motivated employees to maximize team productivity.