Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Matthew Gonzalez

Philadelphia

Summary

Highly dedicated and detail-oriented professional, successful at meeting and exceeding deliverable goals. Skilled negotiator with previous marketing and team management experience. Expertise in customer service and relationship-building. Experienced leader, coach, and solution-oriented.

Overview

11
11
years of professional experience

Work History

Logistics Manager

Restore Dispensaries
Philadelphia
01.2024 - Current
  • Oversaw compliance with regulations and ensured safety standards in all logistics activities.
  • Collaborated with vendors to negotiate contracts and improve delivery timelines.
  • Trained staff on best practices in logistics management and inventory control.
  • Analyzed data trends to identify areas for process improvement in logistics workflows.
  • Led cross-functional teams to enhance operational efficiency and communication across departments.
  • Implemented cost-saving measures such as route optimization for shipments.
  • Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.

Retail Buyer

Restore Dispensaries
Philadelphia
07.2023 - 01.2024
  • Developed seasonal buying plans to align with customer preferences and demand.
  • Managed vendor relationships to ensure timely delivery of merchandise.
  • Coordinated promotional strategies to enhance product visibility in-store.
  • Participated in cross-functional teams focused on improving operational processes within the organization.

Branch Manager

Help At Home
Philadelphia
10.2019 - 07.2023
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Monitored compliance with safety and regulatory standards in operations.
  • Developed relationships with community organizations to enhance service outreach.
  • Conducted performance evaluations to support staff growth and accountability.
  • Resolved client issues promptly to maintain high satisfaction levels.
  • Managed staff scheduling, hiring and training processes.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Monitored financial performance of the branch on a monthly basis.

Community Engagement Manager

Help At Home
Philadelphia
04.2018 - 10.2019
  • Managed communication strategies to promote services and events within the community.
  • Created promotional materials, such as flyers and brochures, to advertise programs and services offered by the organization.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Spoke to community groups to explain and interpret purposes, programs, and policies.
  • Assessed and identified service delivery challenges and opportunities within local area.

Marketing Manager

Shedd Shirts
Wilkes-Barre
01.2015 - 04.2018
  • Worked closely with managers to gain a comprehensive understanding of the company's outlook on growth and branding.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Develop original advertisement content for local radio and social media to expand the company's growth.
  • Collaborated with external creative agencies to produce and distribute marketing materials.

Sales Account Associate

Shedd Shirts
Wilkes-Barre
06.2014 - 01.2015
  • Interacted with new and existing customers, addressing needs and available services through specific company products.
  • Acted as client advocates and worked with internal departments to ensure that client needs were understood and satisfied.

Education

BACHELOR OF ARTS - PROFESSIONAL WRITING- JOURNALISM, MINOR IN COMMUNICATIONS

KING'S COLLEGE
WILKES-BARRE, PA
05.2014

Skills

  • Inventory management
  • Vendor negotiation
  • Supply chain coordination
  • Data analysis
  • Customer relationship management
  • Logistics planning
  • Compliance assurance
  • Process improvement
  • Expense management
  • Problem solving
  • Effective communication
  • Team leadership
  • Conflict resolution
  • Time management
  • Carrier negotiations
  • Procurement management
  • Order fulfillment
  • Strategic sourcing
  • Shipping documentation
  • Mentoring and training
  • Budget planning
  • Cost reduction strategies
  • Shipping and receiving

Activities

  • Public Relations Intern - Scranton/Wilkes Barre RailRiders
  • On-Air DJ/Host - WRKC 88.5 FM 2010-2014
  • Junior Varsity Basketball Coach - Wyoming Area School District

Timeline

Logistics Manager

Restore Dispensaries
01.2024 - Current

Retail Buyer

Restore Dispensaries
07.2023 - 01.2024

Branch Manager

Help At Home
10.2019 - 07.2023

Community Engagement Manager

Help At Home
04.2018 - 10.2019

Marketing Manager

Shedd Shirts
01.2015 - 04.2018

Sales Account Associate

Shedd Shirts
06.2014 - 01.2015

BACHELOR OF ARTS - PROFESSIONAL WRITING- JOURNALISM, MINOR IN COMMUNICATIONS

KING'S COLLEGE

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