Matthew Heckman
Reading
Summary
Dynamic professional with over 10 years of management experience, including a successful tenure at Five Guys Burger And Fries. Proven leadership in enhancing team productivity and brand awareness. Skilled in inventory management and fostering a positive work environment, driving significant sales growth and operational efficiency. Reliable and committed to excellence.
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 80+ pounds.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
15
15
years of professional experience
Work History
Team Lead Merchandiser
SAS
02.2019 - 12.2024
- Implemented loss prevention measures to minimize shrinkage and protect store assets.
- Coordinated with vendors to ensure timely delivery of merchandise, maintaining optimal stock levels.
- Enhanced team productivity by implementing efficient merchandising strategies and processes.
- Streamlined workflow by organizing and delegating tasks among team members.
- Ensured adherence to company policies and procedures, maintaining a safe work environment for all employees.
- Developed training programs to enhance the skills of new and existing team members.
- Led cross-functional projects aimed at improving overall retail operations efficiency and profitability.
Maintenance Supervisor
Walmart
08.2018 - 11.2019
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised 5 employees and scheduled shifts.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
General Manager
Five Guys Burger And Fries
10.2009 - 07.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Opened 5 locations in Pennsylvania, one to include the highest gross opening weeks in the history of the company.
Education
High School Diploma -
Durham Technical Community College
Durham, NC04-2003
Skills
- Brand awareness
- Strong leadership
- Friendly and outgoing
- Reliable and punctual
- Product inventory counts
- Stock replenishment
- POS systems
- Store maintenance
- 10 years management experience
- Fixture placement
- In-store support
- Ordering and purchasing
Timeline
Team Lead Merchandiser
SAS
02.2019 - 12.2024
Maintenance Supervisor
Walmart
08.2018 - 11.2019
General Manager
Five Guys Burger And Fries
10.2009 - 07.2018
High School Diploma -
Durham Technical Community College
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