Matthew Henninger
Mount Carmel
Summary
Cannabis professional with solid foundation in customer service and product expertise, prepared to contribute effectively in dynamic retail environment. Valued for ability to advise customers on product selection and ensure seamless purchasing experience. Known for strong teamwork and adaptability in fast-paced setting, bringing reliable product knowledge and interpersonal skills to team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Budtender Specialist
Verilife
06.2024 - Current
- Train employees to understand their role in the dispensary
- Ensuring all employees understand SOP's, state laws and regulations
- Marketing 1st party products and educating the public on medical marijuana through pop-up events outside the store or various locations
- Conduct inventory/menu audits to ensure all product is available and labeled correctly
- Provide a world class experience for each and every patient
- Communicated and educated patients to ensure a great product selection
- Process cash/debit transactions at POS
- Ensured dispensary was in a clean and organized manner
Budtender
Verilife
10.2022 - 06.2024
- Provided a world class experience for each and every patient
- Communicated and educated patients to ensure the best product selection
- Processing cash/debit transactions at POS
- Conducted accurate inventory audits
- Follow and understand all state laws and regulations
- Ensure dispensary was a clean and organized environment
Delivery Driver
Domino's Pizza
01.2020 - Current
- Delivered a variety of food items in a timely manner and gave customers an enthusiastic experience
- Performed inside tasks such as box folding, oven catching, food prep, routing myself and other drivers
- Basic cleaning
- Trained new drivers to perform effectively and efficiently
- Kept up with vehicle maintenance and inspected vehicle regularly
CSR
Top Star
02.2019 - 08.2019
- Operated computerized cash register, managed sales equipment
- Kept work area and store floor clean
- Provided customer service ina kind and calm manner
Game Operator
Knoebels Amusement Park
05.2015 - 09.2019
- Maintained an attractive prize display while helping customers in a fast paced environment
- Made sure prizes were always stocked and conducted accurate inventory counts
- Prompt and speedy cash handling
- Customer service that provided a memorable experience
Education
Associate's degree - Business Administration
Luzerne County Community College
Shamokin, PA12.2024
High School Diploma -
Lourdes Regiional
Coal Township PA05-2019
Skills
- Stocking
- Problem management
- Inventory management
- Time management
- Communication skills
- Customer service
- Delivery Driver Experience
- Leadership
- Cash handling
- Incident Management
Certification
Driver's License
Timeline
Budtender Specialist
Verilife
06.2024 - Current
Budtender
Verilife
10.2022 - 06.2024
Delivery Driver
Domino's Pizza
01.2020 - Current
CSR
Top Star
02.2019 - 08.2019
Game Operator
Knoebels Amusement Park
05.2015 - 09.2019
Associate's degree - Business Administration
Luzerne County Community College
High School Diploma -
Lourdes Regiional
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