Matthew Hiller
Bethlehem
Summary
I have broad experience, with expertise in warehouse logistics. I've also worked as Front Of the House Manager at one of Bethlehem's best restaurants. I hope to start a new career with a company that has great values and room for advancement.
Overview
17
17
years of professional experience
Work History
Customer Service Representative /Shipping and Receiving Specialist
Buckman's Ski and Snowboard Shop
05.2022 - Current
- Assisted customers with orders, website support, and product inquiries.
- Managed order fulfillment, shipping, and inter-store transfers.
- Maintained product spreadsheets and updated website inventory.
Front Of House Manager
Edge Restaurant
11.2021 - 05.2022
- Managing front of house personnel and daily financials.
- Addressing customer concerns and ensuring smooth restaurant operation.
- Hiring and onboarding front and back of house staff.
- Tracking labor costs to ensure proper staffing at all times.
Warehouse Associate
Home Depot
04.2021 - 10.2021
- Unpalletized and sorted goods to ensure proper shipping and distribution.
- Operate center rider pallet jack to move inventory and pallets to the corresponding store location.
Palletizing Machine Operator
Silgan Containers
09.2019 - 03.2020
- Operated palletizing machine.
- Managed production inspections to ensure quality control.
- Inspected the completed pallets to ensure proper stacking.
- Performed maintenance on palletizing machine to resolve shutdowns.
- Distribute pallets to the warehouse with forklift.
Warehouse/ Logistics
Martin Guitar
06.2013 - 09.2019
- Organize and prepare raw material shipments for manufacturing, instrument repair, and machinery for Mexico production facility.
- Packed orders for major distribution centers to individual artists.
- Reorganization and operation of the warehouse and manufacturing supply room.
- Organization of the shipment of guitars, gear and marketing material for industry conference booths.
- Setup and teardown of international conference booth(s).
Server/ Manager/ Event Coordinator
Briars Creek Country Club
05.2008 - 02.2012
- Organized the delivery and setup of kitchen equipment, tents, bar, and stages for events of up to 200 guests.
- Invoicing for the Food and Beverage department.
- Managed wine sales program to members and collaborated with distributors.
- Provided support for broader facility operations.
Education
High School Diploma -
Wilson Area HS
Easton, PA01-2000
Skills
- Teamwork
- Problem-Solving
- Time Management
- Critical Thinking
Timeline
Customer Service Representative /Shipping and Receiving Specialist
Buckman's Ski and Snowboard Shop
05.2022 - Current
Front Of House Manager
Edge Restaurant
11.2021 - 05.2022
Warehouse Associate
Home Depot
04.2021 - 10.2021
Palletizing Machine Operator
Silgan Containers
09.2019 - 03.2020
Warehouse/ Logistics
Martin Guitar
06.2013 - 09.2019
Server/ Manager/ Event Coordinator
Briars Creek Country Club
05.2008 - 02.2012
High School Diploma -
Wilson Area HS
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