Matthew Mazzaccaro
Hummelstown
Summary
Computer Science B.S. graduate with expertise in software development, natural language processing, and web applications. Proficient in Python, Java, Scala, and Ruby on Rails, with hands-on experience in process optimization and web development projects. Over 14 years in customer-facing roles, demonstrating adaptability, problem-solving, and rapid skill acquisition. Eager to apply technical skills and collaborative mindset to entry-level software development roles.
Overview
24
24
years of professional experience
Work History
Ride Share Driver
Uber and Lyft
01.2018 - 02.2025
- Achieved a five-star rating across 7,000+ trips per platform, showcasing reliability and customer service excellence.
- Utilized data-driven insights to optimize routes and improve efficiency.
Owner
Foothills Cyclery
03.2021 - 01.2023
- Managed day-to-day business operations.
- Developed and implemented inventory management and point of sale systems.
- Designed marketing campaigns, increasing customer engagement.
- Provided technical bicycle maintenance, ensuring high customer satisfaction.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Racing Director
Get Loose Gravity Series
01.2016 - 01.2017
- Managed event budgets and logistics.
- Coordinated race operations, including course design and timing systems, for 100+ participants.
- Secured sponsorships, boosting event funding.
- Developed detailed plans based on broad guidance and direction.
Store Manager
Colorado Cycling Connection
03.2015 - 01.2017
- Enhanced customer satisfaction through personalized service and issue resolution.
- Designed visual merchandising displays.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
Retail Unit Manager
Winter Park Resort
10.2011 - 04.2015
- Led a team of 15-20, improving team performance through training and mentorship.
- Implemented inventory controls, reducing shrinkage.
- Created visual merchandising strategies.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Hardlines Manager
Dick's Sporting Goods
10.2009 - 03.2011
- Led a team of 10 to exceed sales targets through effective task delegation.
- Resolved customer inquiries, maintaining high satisfaction rates.
- Spearheaded efforts to improve product knowledge among staff members through comprehensive training programs, contributing to exceptional customer service levels.
- Reduced stock discrepancies by conducting thorough inventory audits on a regular basis.
- Managed daily operations within the hardlines division, overseeing staff scheduling, training, and performance evaluations.
- Established team priorities, maintained schedules and monitored performance.
Rental Manager
Copper Mountain Resort
10.2000 - 05.2007
- Oversaw team of 30, fostering collaboration to meet departmental goals.
- Analyzed financial data to optimize budget allocation.
- Implemented marketing strategies, increasing rental revenue.
- Implemented rental asset processes and cleanliness standards.
- Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
- Prepared comprehensive monthly reports for senior management, highlighting key performance indicators and areas requiring attention or improvement.
Education
Bachelor of Science - Computer Science, Minor in Mathematics
Metropolitan State University of Denver
Denver, CO08.2023
Skills
- Programming: Python, Java, Scala, Ruby on Rails, HTML, CSS
- Tools: GIT, Visual Studio Code, Open CV, Microsoft Office
- Methodologies: Natural Language Processing (NLP), Continuous Integration/Continuous Deployment (CI/CD), Lean Six Sigma
- Professional: Data Analytics, Creative Problem Solving, Project Management, Customer Service, Team Collaboration
Timeline
Owner
Foothills Cyclery
03.2021 - 01.2023
Ride Share Driver
Uber and Lyft
01.2018 - 02.2025
Racing Director
Get Loose Gravity Series
01.2016 - 01.2017
Store Manager
Colorado Cycling Connection
03.2015 - 01.2017
Retail Unit Manager
Winter Park Resort
10.2011 - 04.2015
Hardlines Manager
Dick's Sporting Goods
10.2009 - 03.2011
Rental Manager
Copper Mountain Resort
10.2000 - 05.2007
Bachelor of Science - Computer Science, Minor in Mathematics
Metropolitan State University of Denver
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