Matthew Orellana
Carlisle
Summary
Dedicated stock assistant with proven abilities in customer service and workflow efficiency. Successfully maintained cleanliness and safety standards while ensuring product availability and organization. Detail-oriented professional with hands-on experience in stock management and food service. Skilled in maintaining safety protocols and collaborating with teams to enhance operational efficiency. Committed to delivering exceptional customer service and ensuring a clean, organized work environment.
Overview
2
2
years of professional experience
Work History
Stock Assistant
Traget
Mechanicsburg
12.2024 - 05.2025
- Assisted in restocking shelves to maintain product availability and organization.
- Supported customer service by answering questions and locating items on the sales floor.
- Maintained cleanliness and safety standards in stock areas to support operational efficiency.
- Organized shelves in the back room according to product type and size.
- Created detailed reports on inventory levels, damaged goods, and discrepancies between physical count and computer records.
- Provided support to other staff members during peak times of business activity.
- Unloaded and processed incoming stock deliveries, ensuring that all items were accounted for.
- Updated product labels to reflect accurate pricing.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Food and Beverage Associate
McDonald's
Mechanicsburg
05.2024 - 09.2024
- Prepared food orders quickly and accurately for customer satisfaction.
- Operated kitchen equipment, including grills, fryers, and beverage dispensers.
- Assisted customers with menu selections and provided excellent service.
- Maintained cleanliness of dining areas by wiping down tables and chairs after customers had departed.
- Operated cash registers accurately and efficiently during peak business hours.
- Organized deliveries of food orders from vendors to ensure accuracy of products received.
- Monitored food quality and presentation before serving to guests.
- Stocked supplies and ingredients to ensure smooth operations during service hours.
- Provided assistance to kitchen staff when needed for tasks such as dishwashing or prepping ingredients for meals.
Cart Attendant
Giant Food Stores
Mechanicsburg
03.2023 - 02.2024
- Assisted customers with cart retrieval and loading groceries into vehicles.
- Maintained cleanliness and organization of cart storage areas.
- Monitored parking lot for abandoned carts and promptly retrieved them.
- Followed safety protocols while handling carts and assisting customers.
- Reported damaged carts to management for repair or replacement action.
- Provided assistance with loading purchased items into customer vehicles.
Education
Central Dauphin East High Schools
Harrisburg, PA06-2025
Skills
- Customer service
- Workflow efficiency
- Safety methods
- Merchandise stocking
- Food handling standards
- Team collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Stock Assistant
Traget
12.2024 - 05.2025
Food and Beverage Associate
McDonald's
05.2024 - 09.2024
Cart Attendant
Giant Food Stores
03.2023 - 02.2024
Central Dauphin East High Schools