Matthew Roig
Carbondale
Summary
Results-driven Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless project execution and team cohesion.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct service Professional
Keystone Community Living
Scranton
09.2022 - Current
- Maintained clean, safe and well-organized patient environment
- Assisted disabled clients to support independence and well-being
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning
- Monitored progress and documented patient health status changes to keep care team updated
- Administered medication as directed by physician
- Led patient or group recreational activities for enhanced patient outcomes
- Minimized injuries to staff or patients through support or restraint to control patient movements
- Consulted with different healthcare disciplines to offer important mental health support to patients
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Transported clients to and from medical appointments with safety
Machine Operator
Barry Callebaut
Scranton
06.2023 - 12.2023
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Trained new operators and implemented new division operator training program to improve retention rates and increase production.
- Collaborate with other departments when necessary for successful completion of projects.
Jewelry salesman
Macy's
Scranton
11.2021 - 11.2022
- Greeted customers, helped locate merchandise and suggested suitable options
- Completed store opening and closing procedures as per company guidelines
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase
- Performed general maintenance and light cleaning of showroom
- Provided dynamic service to customers through active engagement, direct eye contact, and well-honed listening skills
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions
- Utilized bilingual skills to help other sales associates close sales with Spanish speaking customers whenever needed
- Mentored new sales associates on store return policies and customer service techniques
Manager
Finish Line
Scranton
11.2021 - 11.2022
- Analyze and process information to Delegate responsibilities, tasks and efficient strategies to progress the business the elevate substantially to pass daily quotas
- Manage inventory and stocking to coordinate strategies to beautify and enhance the merchandise
- Superior knowledge of department to enhance performance and provide a team-oriented mindset while exerting effective feedback to motivate employees
- Administer payroll while monitoring time audits while check emails/selling / Conduct and file documents provided by company with written evidence of tracking, sales, analytics and sales metrics
- Onboarded new employees with training and new hire documentation and cross-trained existing employees to maximize team agility and performance
- Delivered feedback and areas of improvement to decision-makers and staff support team regarding employee performance and training needs
- Maximized performance by monitoring daily activities and mentoring team members
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Machine Operator
Bakkavor
Scranton
04.2022 - 10.2022
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Prepared machine for production processes by equipping with required tools and parts.
- Promoted efficient operation of production processes through careful control system monitoring
Americorps Member
Green City Force
New York
08.2021 - 03.2022
- Train peers in preparing beds, transplanting, direct seeding, trellising and resident engagement
- Conduct outreach and engagement with NYCHA residents about GCF recruitment, special events, and tracking resident feedback of the farm
- Maintain farms throughout New York City by weeding, watering, transplanting, and seeding
- Planned and adjusted daily shift needs based on seasonal, weekly or hourly business demands
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Conducted training and mentored team members to promote
Hvac mold dept Supervisor
New York City Housing Authority
New York
03.2021 - 10.2021
- Supervise 50 workers performing routine maintenance and repair work
- Instructs workers in the use of tools and equipment and PPE while enforcing agency regulations and Osha safety protocols regarding safety practices
- Keeps records and prepares reports showing work performed, materials used, labor employed and time involved
- Performs general light repairs and maintenance work in buildings, apartments and or public space areas in various NYCHA Developments
- Demonstrate working knowledge of the methods, materials, tools and equipment used in the trade or trades to which assigned
- Worked with diverse types of weather and ground conditions
- Managed maintenance activities, supervised staff and inspected equipment
- Maintained strong focus on safety and efficiency to provide comprehensive support to Hvac technicians performing skilled repairs
Education
High School Diploma -
Panther Valley
Lansford, PA07.2022
Skills
- Behavioral support
- Crisis intervention
- Mandatory reporting
- Employee onboarding
- Financial records oversight
- Cross-functional teamwork
- Staff management
- Inventory management
- Task delegation
- Customer loyalty programs
- Door-to-door sales
- Customer engagement
- Customer service
- Outbound sales
- Machine maintenance
- Complex Problem-solving
- Equipment monitoring
- Operational control
Certification
- Osha 10
- Gpro certification
- Mj certified
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Machine Operator
Barry Callebaut
06.2023 - 12.2023
Direct service Professional
Keystone Community Living
09.2022 - Current
Machine Operator
Bakkavor
04.2022 - 10.2022
Jewelry salesman
Macy's
11.2021 - 11.2022
Manager
Finish Line
11.2021 - 11.2022
Americorps Member
Green City Force
08.2021 - 03.2022
Hvac mold dept Supervisor
New York City Housing Authority
03.2021 - 10.2021
High School Diploma -
Panther Valley
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