Matthias Krauter

Cyber Transport Systems Airman

United States Air Force

05.2023 - Current

Upgrade and maintain mission-critical network systems that support voice, data, and video services, ensuring everything stays up and running without issues
Troubleshoot and fix network devices like routers, switches, and cryptographic systems, identifying and solving problems quickly to prevent downtime
Enforce security protocols to protect sensitive data and keep the network secure from potential threats
Monitor and maintain the Air Force's global network, proactively addressing issues to ensure continuous and reliable service
Work closely with engineers and security teams to improve and harden the network, keeping it secure and efficient
Apply system upgrades and patches to ensure that networks are secure, up to date, and fully compliant with military standards
Applied Military STIG (Air Force Cyber-Security policy) on to a network-level devices to antiquely prevent any infractions and intruders onto the Air Force Network
Performed effective Information security with documentation on and off AIR FORCE Networks
Set up Disaster Recovery and Business Continuity action plans, implementing those plans by setting up appropriate warm site and hot sites
SIEM (Security Information and Event Management) tools (e.g., Splunk, ELK stack)
Encryption protocols (SSL/TLS, AES)
Risk assessment and compliance frameworks (NIST, ISO 27001)
Scripting (Python, Bash, PowerShell)
Configured routers, switches, firewalls, VPNs, and other network devices according to established security policies
Coordinated with vendors providing hardware maintenance services for cyber transport equipment
Monitored network activity and identified potential threats or unauthorized access attempts
Updated software versions with patches and new installations to close security loopholes and protect users
Maintained up-to-date documentation of all configurations, changes, and security settings for each device
Imaged OS and software deployments throughout system and addressed implementation concerns
Assessed cyber transport systems and implemented security measures to ensure data integrity
Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes
Notified internal and external customers of impending changes and agreed outages to prevent unexpected service disruptions
Responded to or escalated tickets based on severity and internal policies governing responses
Deployed new technologies such as VoIP phones or wireless access points following industry best practices
Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions
Developed scripts and automation tools to facilitate routine tasks related to cyber transport operations
Performed troubleshooting on networking and connectivity issues to restore connections and network access
Maintained positive working relationship with fellow staff and management
Implemented encryption protocols to protect sensitive information during transmission over public networks
Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems
Developed procedures for securely transferring data between networks, users, and systems
Created firewall rulesets based on industry regulations and company requirements for secure communications
Analyzed system logs to detect anomalies and malicious activity in the network infrastructure
Installed wiring, cabling and devices to establish, repair and improve network operations
Configured hardware devices and software settings to optimize network performance
Investigated incidents related to cyber transport systems using forensic techniques such as packet analysis
Managed user accounts in Active Directory while ensuring that proper authentication mechanisms were used
Acted as point of contact for customers during technical faults and security-related events
Completed routine maintenance and repair
Managed time effectively to ensure tasks were completed on schedule and deadlines were met
Optimized network operations by monitoring, troubleshooting and enforcing Department of Defense (DoD) security compliance.

Summary

Overview

Work History

Cyber Transport Systems Airman

Network Technician

Education

Network Systems Operation Course -

CompTIA Security - undefined

Skills

Certification

Timeline

Cyber Transport Systems Airman

Network Technician

CompTIA Security - undefined

Network Systems Operation Course -

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