Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Mattson Lucabaugh

Greencastle

Summary

Dedicated professional with strong communication and problem-solving skills. Proven ability to deliver exceptional customer service, fostering positive relationships and ensuring satisfaction in dynamic environments.

Overview

2
2
years of professional experience

Work History

Golf Cart Attendant

Powers LLC
03.2025 - Current
  • Operated golf carts efficiently for customer transportation across facility.
  • Maintained cleanliness and organization of golf cart fleet to ensure optimal service.
  • Assisted customers with golf cart rentals, providing friendly and knowledgeable support.
  • Conducted routine inspections on golf carts to uphold safety standards and functionality.
  • Collaborated with team members to streamline operations and improve service delivery.
  • Addressed customer inquiries promptly, fostering positive relationships and satisfaction.

Restaurant Waiter

Belle's Kitchen LLC
10.2023 - 04.2024
  • Provided exceptional customer service, ensuring prompt and accurate order delivery.
  • Assisted in menu knowledge to enhance guest dining experience and facilitate upselling.
  • Collaborated with kitchen staff to maintain efficient workflow during peak hours.
  • Managed multiple tables simultaneously while maintaining attention to detail and quality service.
  • Resolved guest complaints professionally, contributing to positive dining experiences and repeat business.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.

Education

A Finance Degree - Finance

Penn State Mont Alto
Mont Alto, PA
05-2029

Skills

  • Team player mentality
  • Member assistance
  • Reliability and punctuality
  • Professional appearance
  • Flexible and adaptable
  • Excellent communication
  • Calm under pressure
  • Decision-making

Affiliations

  • Leos Club (a junior sub-section of the Lions Club), which practices philanthropy in the local community.

Timeline

Golf Cart Attendant

Powers LLC
03.2025 - Current

Restaurant Waiter

Belle's Kitchen LLC
10.2023 - 04.2024

A Finance Degree - Finance

Penn State Mont Alto
Mattson Lucabaugh