Summary
Overview
Work History
Education
Skills
References
Timeline
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Maura Doyle

Norristown

Summary

Dynamic Account Manager with a proven track record at Shields Facilities Management, excelling in client relationship management and revenue growth. Skilled in conflict resolution and teamwork, I foster loyalty and satisfaction, driving success through proactive communication and strategic problem-solving. Achieved top sales rankings by enhancing client engagement and optimizing operations.

Overview

13
13
years of professional experience

Work History

Account Manager II - Facilities Management

Shields Facilities Management
Blue Bell
06.2022 - Current
  • Cultivated strong client relationships through proactive communication and effective problem-solving.
  • Managed a portfolio of accounts, delivering timely support and guidance.
  • Maintained accurate records of client interactions in CRM system to enhance data integrity.
  • Provided training on products and services, increasing client usage and satisfaction.
  • Monitored key performance indicators, reporting findings to optimize operations.

Regional Sales Manager

Slate Milk LLC
Greater Philadelphia area
10.2020 - 06.2022
  • Resolved conflicts among clients, employees, and vendors using effective problem-solving techniques.
  • Identified cross-selling and up-selling opportunities within existing customer base.
  • Organized trade shows, exhibitions, and events to effectively showcase products.
  • Maintained accurate records of all sales activities including leads generated and closed deals.
  • Cultivated relationships with key clients to enhance loyalty and retention.

Manager of Natures Market

Wegmans Food Markets, Inc
King Of Prussia
11.2012 - 10.2020
  • Educated customers on natural foods, beauty products, and household essentials.
  • Developed presentations for new product SKUs to enhance team knowledge.
  • Achieved top sales ranking in Pennsylvania region through exceptional service.
  • Collaborated with warehouses including UnFI, Haddon House, and Wegmans to ensure stocked shelves.
  • Managed team to maintain seamless workflow within department.

Education

Associate in Fine Arts (A.F.A.) - Photography

Antonelli Institute of the arts
Philadelphia, PA
06.2011

Skills

  • Account management
  • Teamwork and collaboration
  • Relationship building and management
  • Revenue growth
  • Client development
  • Client relationship management
  • Conflict resolution
  • Team leadership
  • Customer service
  • Prioritizing workflows

References

Jessie Gaul, Training Manager, Wegmans Food Markets, 6105073231, jessiegaul@gmail.com

Timeline

Account Manager II - Facilities Management

Shields Facilities Management
06.2022 - Current

Regional Sales Manager

Slate Milk LLC
10.2020 - 06.2022

Manager of Natures Market

Wegmans Food Markets, Inc
11.2012 - 10.2020

Associate in Fine Arts (A.F.A.) - Photography

Antonelli Institute of the arts

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Maura Doyle