Maura Edwards
Cranberry Twp
Summary
Experience includes facilitating student research by guiding access to relevant resources for course assignments, contributing to library projects such as the transition from the Dewey Decimal system to Library of Congress classification. Knowledge in library science encompasses fundamental concepts like metadata management, enhancing overall operational efficiency. Skills in organization and attention to detail support effective resource management and patron assistance within an academic library environment. Demonstrated ability to provide exceptional customer service, ensuring positive experiences for all library patrons.
Overview
4
4
years of professional experience
Work History
Library Assistant
La Roche University
Pittsburgh
10.2023 - Current
- Facilitate students' research by guiding them to relevant resources for their course assignments.
- Contributed to library projects, including the transition from the Dewey Decimal system to the Library of Congress classification.
- Acquired knowledge in library science, including fundamental concepts such as Metadata management.
Front Desk Associate
Pittsburgh Marriott North
Cranberry Township
08.2023 - Current
- Assisted guests in selecting appropriate accommodations, enhancing their stay and overall satisfaction.
- Coordinated with maintenance and housekeeping teams to promptly address guest room issues and fulfill additional requests.
- Demonstrated exceptional customer service skills and empathy, effectively resolving issues and maintaining a positive guest experience.
Teaching Assistant for European Studies master's degree Program
Bowling Green State University
Bowling Green
01.2023 - 05.2023
- Supported professors in grading assignments and providing constructive feedback to students.
- Assisted students in comprehending course materials and clarified grading criteria and assignment expectations.
Customer Service Associate
Walgreens
Butler
05.2021 - 05.2023
- Organized product displays and maintained inventory accuracy, ensuring a seamless shopping experience for customers.
- Implemented nightly store cleaning routines, including shelf organization, floor sweeping, and trash disposal, to uphold cleanliness standards.
- Provided knowledgeable assistance to customers regarding product inquiries and effectively communicated store policies.
Night Shift Library Clerk
La Roche University
Pittsburgh
08.2021 - 12.2022
- Provided comprehensive assistance to students and faculty in locating books and utilizing library resources effectively.
- Maintained the library's cleanliness and organization during night shifts, ensuring a conducive learning environment.
- Utilized database systems proficiently to facilitate access to both physical and electronic resources.
Education
Master of the Arts - European Studies
Bowling Green State University
Bowling Green, Ohio05.2023
Bachelor of the Arts - History
La Roche University
Pittsburgh, Pa12.2022
Bachelor of the Arts - History
Clarion University of Pennsylvania
Clarion, Pennsylvania05.2020
Skills
- Well organized
- Efficient
- Detail Oriented
- Well read
- Historian
- Exceptional customer service
Additional Information
Currently developing a small business specializing in the production and sale of handcrafted home goods using rigid heddle weaving techniques. Creating a range of products including scarves, table runners, towels, blankets, and more, all crafted on a loom.
Volunteer Experience
Girl Scouts of America, Member, 01/01/05, 01/01/19, Actively participated in Girl Scouts from age 5 to 19 and am now a lifelong Girl Scout. Engaged in various leadership and community service activities., Received both Bronze and Silver awards where we made a short film on self-defense and an awareness walk for Diabetes.
Timeline
Library Assistant
La Roche University
10.2023 - Current
Front Desk Associate
Pittsburgh Marriott North
08.2023 - Current
Teaching Assistant for European Studies master's degree Program
Bowling Green State University
01.2023 - 05.2023
Night Shift Library Clerk
La Roche University
08.2021 - 12.2022
Customer Service Associate
Walgreens
05.2021 - 05.2023
Master of the Arts - European Studies
Bowling Green State University
Bachelor of the Arts - History
La Roche University
Bachelor of the Arts - History
Clarion University of Pennsylvania