Maura Litvak
Philadelphia
Summary
Dynamic and detail-oriented state licensed cosmetologist with advanced communication skills. Proven ability to enhance client satisfaction through personalized service and effective relationship management. Quick learner adept at multitasking, ensuring efficient operations while maintaining high standards of safety compliance and cleanliness.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Stylist
Finlia Salon & Spa
Jenkintown, PA
03.2025 - 01.2026
- Assisted stylists in executing various hair services, ensuring client satisfaction and comfort.
- Maintained cleanliness and organization of styling stations and salon areas to enhance workflow efficiency.
- Supported inventory management by restocking supplies and monitoring product levels as needed.
- Engaged with clients to understand their preferences, providing personalized recommendations for styles and products.
- Learned and applied salon software for appointment scheduling and client record management effectively.
- Maintained clean and organized workspaces, contributing to efficient workflow during busy periods.
- Delivered exceptional customer service by addressing inquiries promptly and professionally.
- Communicated clearly with clients about their styling objectives, translating their vision into reality through curated looks.
- Managed multiple client accounts simultaneously, ensuring timely completion of assignments without sacrificing quality output.
- Processed payments, entering sales in register for prompt client service.
- Scheduled client appointments and rearranged individual time slots to meet demand.
- Organized sales area and work station to showcase products and boost sales.
Bartender
The Highland
Glenside, PA
08.2024 - 02.2025
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Engaged with patrons to provide personalized recommendations based on preferences.
- Assisted in inventory management, tracking stock levels, and placing orders as needed.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Implemented new cocktail recipes, contributing to seasonal menu updates and promotions.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Xfinity Live!
Philadelphia, PA
06.2019 - 03.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Server
Outback Steakhouse
Jenkintown, PA
02.2015 - 02.2018
- Provided exceptional customer service, ensuring satisfaction and timely responses to inquiries.
- Processed customer orders accurately using point-of-sale systems for efficient transaction handling.
- Collaborated with kitchen staff to coordinate timely delivery of meals during peak hours.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Trained new employees on service protocols and menu knowledge to ensure consistency in operations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
GED - Cosmetology
Cheltenham High School
Cheltenham, PA09.2025
Skills
- Quick learner
- Detail-orientated
- Advanced communication skills
- Conflict resolution skills
- Safety compliance
- Relationship building and management
- State licensed cosmetologist
- Continuing education
Certification
Pennsylvania state license for cosmetology
Timeline
Assistant Stylist
Finlia Salon & Spa
03.2025 - 01.2026
Bartender
The Highland
08.2024 - 02.2025
Server
Xfinity Live!
06.2019 - 03.2020
Server
Outback Steakhouse
02.2015 - 02.2018
GED - Cosmetology
Cheltenham High School