Quickbooks
Max Antonio Jaramillo
Operations And Project Management
Panama
Summary
Proactive Operations Manager with over 12 years of experience in managing crews, projects, and operational processes in residential, commercial, and industrial settings. Proven expertise in crew dispatching, operational efficiency, problem-solving, and project profitability. Bilingual in Spanish and English, with a solid background in project coordination, cost reduction, and resource management. Adept at maintaining operational standards, handling multiple tasks, and overseeing project execution from initiation to completion. Preparing for SCRUM certification and pursuing PMP certification.
Overview
17
17
years of professional experience
9
9
years of post-secondary education
4
4
Certifications
Work History
Operations Manager & Business Analyst
Ur Brand is
USA
6 2022 - Current
- Dispatch and coordinate crews daily, monitoring hours and ensuring project timelines are met
- Manage project documentation, RFIs, and contracts to maintain operational efficiency
- Provide on-site issue resolution, ensuring smooth operations and optimal crew performance
- Led operational improvements, achieving a 20% increase in productivity and a 10% reduction in costs through process optimization
- Identify Gaps in the projects roadmap and ensure timelines are created correctly and followed as expected.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Operational & Project Manager
Simbrah Panamá
Panama, Provincia de Panama
06.2014 - 08.2022
- Directed preconstruction and project scheduling, ensuring materials were ordered and tracked correctly
- Managed a team of 16, overseeing crew performance and ensuring compliance with project goals
- Improved operational processes, reducing costs by 47% and enhancing crew efficiency through strategic planning
- Administered contracts, safety documentation, and project logs, maintaining up-to-date records.
- Planned, designed, and scheduled phases for large projects.
Operational & Project Management
Compa M
03.2018 - 12.2020
- Led dispatch operations and managed crews across multiple projects, overseeing logistics, production, and sales
- Managed fiscal administration, contract management, and resource allocation, ensuring operational efficiency
- Coordinated project tasks from preconstruction through closeout, ensuring all documentation was accurate and up to date
- Implemented national sales programs, adjusted selling prices, and optimized supply chain processes to meet market demands.
- Provided ongoing support to team members by offering guidance, resources, and mentorship to promote professional growth and development.
Operational & Project Management Executive
Ferremax
01.2014 - 05.2014
- Managed project scheduling, documentation, and contract updates to streamline operations in logistics and supply chain
- Delivered administrative support, improving overall client satisfaction and team efficiency through operational oversight.
- Collaborated with cross-functional teams to ensure all aspects of projects were aligned with organizational goals and strategies.
Administrative Operations Executive and Project Management
Empresas Pretelt
01.2008 - 12.2013
- Conducted inventory control and logistics analysis, resulting in a 10% reduction in production costs and a 15% decrease in logistics expenses
- Provided administrative support for projects, maintained project logs, and tracked operational performance metrics
- Initiative metrics, implement quarterly reporting and tracking of metrics highlighting progress and issues of achieving the goals of the organization
- Analyze, negotiate and authorize all client service level agreements and design related metrics dashboard to effectively measure service delivery levels.
Education
Master’s in Project Management - Investment Project Evaluation
Universidad Tecnologica De Panamá
Panama 02.2015 - 05.2016
Postgraduate Certificate in Formulation and Evaluation of Investment Projects -
Universidad Tecnologica De Panamá
Panama 05.2014 - 05.2015
Degree in Civil Engineering -
Universidad Santa María La Antigua
Panama 03.2013 - 05.2014
Bachelor’s in Industrial Engineering -
Universidad Tecnologica De Panamá
Panama 03.2007 - 05.2012
Skills
Operations Management: Crew dispatching, resource allocation, project profitability, operational oversight
Project Coordination: Administrative support, RFIs, safety documentation, contract management
Problem-Solving: On-site issue resolution, operational efficiency, cost reduction strategies
Team Leadership: Managing crews, training, performance monitoring, cross-functional collaboration
Software Proficiency: QuickBooks, CRM (Salesforce, Asana, HubSpot), Smartsheets, Microsoft Office
Languages: Spanish (Native), English (Intermediate/Advanced)
Operations Management
Certification
SCRUM, In progress, 2 months
Additionalcompetencies
- PMP Certification Course (ADEN International Business School, George Washington University endorsement)
- CRM Tools & Project Management Software Expertise
- Digital Operations Project Management
- Market Analysis, Process Documentation, and Improvement
Software
Salesforce
Asana
Clickup
Smartsheets
Hubspot
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Operational & Project Management
Compa M
03.2018 - 12.2020
Master’s in Project Management - Investment Project Evaluation
Universidad Tecnologica De Panamá
02.2015 - 05.2016
Operational & Project Manager
Simbrah Panamá
06.2014 - 08.2022
Postgraduate Certificate in Formulation and Evaluation of Investment Projects -
Universidad Tecnologica De Panamá
05.2014 - 05.2015
Operational & Project Management Executive
Ferremax
01.2014 - 05.2014
Degree in Civil Engineering -
Universidad Santa María La Antigua
03.2013 - 05.2014
Administrative Operations Executive and Project Management
Empresas Pretelt
01.2008 - 12.2013
Bachelor’s in Industrial Engineering -
Universidad Tecnologica De Panamá
03.2007 - 05.2012
Operations Manager & Business Analyst
Ur Brand is
6 2022 - Current
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