Maximilian Harris
Employment Specialist
Clinton,PA
Summary
Ambitious individual with a strong background in customer and client service. Seeking a new position to leverage skills and contribute to a dynamic team. Proven ability to excel in teamwork, deliver exceptional customer service, and effectively handle multitasking. Committed to maintaining customer loyalty while continuously enhancing skill set. Ready to take on new challenges and make a positive impact in a new position.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Employment Specialist
Beaver County Rehabilitation Center
05.2023 - Current
- Improved client job readiness with comprehensive resume writing and interview preparation workshops.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
- Collaborated with community organizations to provide support services for clients, addressing barriers to employment such as transportation.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Recognized client employment barriers and devised strategies to resolve.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Provided assistance to clients after employment to ensure future success in new business.
Fulfillment
Target
08.2022 - 05.2023
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Collaborated effectively with coworkers to get all tasks done on time.
- Communicated with leaders in order to find the best possible way to approach workload daily.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
- Assisted guests in finding items, with directions, or any other problem they had.
- Stocked designated items on shelves, end caps and displays.
Pharmacy Technician
Walgreens
01.2021 - 04.2022
- Drove hours out to assist pharmacists in administering Covid-19 vaccines.
- Verified patient data and billing information to discover and resolve errors within bills.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels accurately.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained clean and safe work conditions.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Usher
KeyBank Pavilion
06.2019 - 08.2019
- Greeted customers with smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Provided information about current and future events at facility.
- Reviewed tickets for authenticity and applicability to particular event.
- Maintained clean and safe environment.
- Worked flexible hours depending on showing of events.
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved any customer questions or complaints as quickly as possible to give the best experience they could have.
Education
High School Diploma -
South Side High School
Hookstown, PASkills
Conflict Resolution
Customer Service
Customer Satisfaction
Coordination and Teamwork
Record keeping
Self-Motivated
Sanitation Practices
Payment Collection
Critical Thinking
Time Management
Tech-Savvy
Certification
ACRE Certified
Timeline
CPR Certified
10-2024
ACRE Certified
12-2023
Employment Specialist
Beaver County Rehabilitation Center
05.2023 - Current
Fulfillment
Target
08.2022 - 05.2023
Pharmacy Technician
Walgreens
01.2021 - 04.2022
Usher
KeyBank Pavilion
06.2019 - 08.2019
High School Diploma -
South Side High School
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