Maximilian O'Brien
1607 Page St. Philadelphia
Overview
8
8
years of professional experience
Work History
Server
Owl Breakfast & Lunch
01.2023 - Current
- Facilitated communication between people of different cultural backgrounds and language groups.
- Recorded detailed inventories and helped receive deliveries of merchandise.
- Cultivated friendly connections with customers and members of the local community.
- Managed two phone lines for takeout orders and for close communication with the delivery driver while also waiting tables.
In-Shop Employee
Jimmy John's
06.2020 - 08.2020
- Memorized the full menu for smooth interactions at the cash register and in meal preparation
- Stocked work stations at the beginning and end of each day.
- Ensured customers' compliance with company policy as well as government restrictions.
Server
Mindful Brewing Company
11.2016 - 08.2018
- Helped launch the restaurant at its opening and navigating through obstacles like those of a brand new POS system.
- Built warm relationships with regular customers.
- Helped to handle customer complaints along with disruptions of the peace quickly and appropriately during peak business hours
Education
Bachelor of Arts - History
Temple University
Philadelphia01.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Korean Language
- Historical Research
Awards & Acknowledgements
06/2017 Boy Scouts of America
Eagle Scout Award
Timeline
Server
Owl Breakfast & Lunch
01.2023 - Current
In-Shop Employee
Jimmy John's
06.2020 - 08.2020
Server
Mindful Brewing Company
11.2016 - 08.2018
Bachelor of Arts - History
Temple University