Maxine Anderson-Champagnie
Philadelphia
Summary
To grant each person with a peace of mind and develop trust is heart healthy to me. My mission is to create a professional yet comforting atmosphere to ensure that all clients are comfortable and clean in their environment.
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Helping Hands Family
10.2024 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Supported client using principles of applied behavior analysis.
Personal Care Assistant
Stepping Stones Group
02.2024 - 09.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Childcare Provider
Private Care with Family
06.2021 - 03.2022
- Worked collaboratively with family to ensure safety of all the children in care.
- Observed child's behaviour
- Assisted in Meal prepping and kept a safe environment at all times
Receptionist
Speedylubeinc
04.2020 - 06.2020
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
Daycare Assistant
Teachable Moments Child Care Center
06.2019 - 02.2020
- Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
- Administered basic first aid when necessary while notifying parents or guardians immediately.
- Participated in professional development opportunities related to childcare best practices.
Childcare Provider
Private Care
05.2016 - 04.2017
- Observed children's behavior and development, communicate information with parents.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Maintained a clean and organized play area.
- Assist child with special needs
Home Health Aide
Private Practice
10.2016 - 03.2017
- Assisted with client personal care needs to foster independence and well-being.
- Helped client with medication self-administration.
- Prepared high-quality nutritious meals for my patient to promote better overall health and improve eating habits.
Education
High School Diploma -
Excelsior High School
Kingston, Jamaica08-2007
Skills
- Project Coordination
- Administrative Support
- File Management
- Office Management
- Multi-line telephone skills
- Document Control
- Verbal and written communication
Certification
CPR certification
First Aid Certification
Timeline
Registered Behavior Technician
Helping Hands Family
10.2024 - Current
Personal Care Assistant
Stepping Stones Group
02.2024 - 09.2024
Childcare Provider
Private Care with Family
06.2021 - 03.2022
Receptionist
Speedylubeinc
04.2020 - 06.2020
Daycare Assistant
Teachable Moments Child Care Center
06.2019 - 02.2020
Home Health Aide
Private Practice
10.2016 - 03.2017
Childcare Provider
Private Care
05.2016 - 04.2017
High School Diploma -
Excelsior High School
CPR certification
First Aid Certification
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